What are the responsibilities and job description for the AM Guest Services Houseperson position at The Art of Living Retreat Center?
AM Events/Guest Services Houseperson
Reports to: Event Manager
Department: Hospitality
Job type: Full-Time Position
Position Summary:
We are seeking a dedicated and service-oriented AM Guest Services Houseperson to join our team, playing a crucial role in ensuring our guests enjoy a comfortable and seamless stay. This position involves physically demanding tasks, such as maintaining cleanliness and organization of public areas, transporting supplies and equipment, and responding to guest requests in a timely manner. The ideal candidate will be proactive, with the ability to lift, move, and arrange items, while working closely with the Events team and other departments to deliver outstanding service
Key Responsibilities:
- Event Setup: Collaborate with the Events team to prepare venues for meetings, gatherings, and special occasions. Arrange furniture, decorations, and equipment according to event specifications.
- Guest Assistance: Provide exceptional service by addressing guest requests and ensuring their comfort throughout their stay. Respond promptly to inquiries and resolve any issues with professionalism and care.
- Front Office Support: Assist the Front Office team with various tasks, including delivering items to rooms, managing requests, and handling last-minute needs.
- Inventory Management: Maintain and organize inventory for guest amenities, event supplies, and other materials. Ensure stock levels are sufficient and communicate any replenishment needs.
- Communication: Maintain clear and proactive communication with all departments to anticipate and address guest and operational needs. Ensure timely updates and coordination across teams.
Qualifications:
- Prior experience in hospitality, customer service, or a related field is preferred.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent communication and interpersonal skills.
- A proactive and positive attitude with a focus on teamwork and guest satisfaction.
- Ability to lift and move furniture, equipment, and supplies as needed.
Schedule:
This is a morning position, with shifts primarily occurring during the early hours of 7am to 3pm, Wednesday through Sunday. Flexibility in scheduling, may be required based on event and guest needs.
If you are a detail-oriented individual with a passion for creating memorable guest experiences, we encourage you to apply for the AM Guest Services Houseperson role. Let’s work together to provide outstanding service and make every guest’s stay unforgettable!
Employee Perks:
- Subsidized On-site housing opportunities available with free wireless internet
- Subsidized meal plans are available
- Complimentary meditation and yoga classes
- Complimentary participation in our Signature Happiness & Silence Retreats
- Opportunities for advancement within the organization
- Monthly Employee Appreciation Events - Bonfire, Dinner, Kayaking
- Opportunity to engage in a wholesome lifestyle of self-sufficiency, meaningful work, inner development, and accomplishment
The Art of Living Retreat Center is committed to providing a nurturing environment for guests seeking personal growth and rejuvenation. As a AM Guest Services Houseperson, you will contribute to our mission by ensuring exceptional guest experiences and maintaining a warm and inviting atmosphere. If you are passionate about hospitality, enjoy interacting with people, and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity.
About the Art of Living Retreat Center:
Established in 2012, the Art of Living Retreat Center is an extension of the Art of Living Foundation's longstanding dedication to health, happiness, and Ayurveda worldwide. Our community thrives on a spiritual and wellness-oriented ethos. While prior experience in this field is not required, a genuine understanding and appreciation for this lifestyle are essential. We encourage individuals who resonate with our mission to seize the numerous prospects for personal growth available to them.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- Morning shift
Ability to Commute:
- Boone, NC 28607 (Required)
Ability to Relocate:
- Boone, NC 28607: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16