What are the responsibilities and job description for the System Administrator position at The Ash Group?
*** W2 Contract Only – No C2C – No 3rd Parties ***
Position: Systems Administrator
Location: Lubbock, TX *** Local Candidates Only ***
Setting: Onsite
Contract Length: 12-month contract; possible contact-to-hire
Overview:
The Systems Administrator is responsible for administering system maintenance and configuration based on work direction given by senior-level team members. S/he acts as a technical owner on the respective systems assigned. S/he is responsible for operating and maintaining existing systems and/or infrastructure. S/he collaborates with users and technical teams to support incident resolution, systems monitoring, and problem analysis. S/he assists in deploying system changes and assists senior team members with projects or systems.
This individual works with team members to support anything from Windows Server patching to application patching, providing any patches provided by the vendor. In addition, s/he will also support everything from Active Directory, change management, patch management, and PowerShell scripting; various Sys Admin skills are required.
Essential Responsibilities:
- Operational Support - Install, modify, document, and maintain system configuration and changes. Analyze system requirements and performance to optimize systems configuration for stability. Develop scripts and automate routine tasks.
- Problem Management - Investigate and resolve problems involving complex systems. Provide problem identification for production incidents. Identify and implement solutions to production incidents. Identify and resolve production alerts. Provide support for systems testing and validation activities. Contribute to problem reviews.
- User Support - Provide contextual and technical information to users. Assist users in identifying difficult technical problems and devising solutions. Advise users on available approved technologies. Translate user requirements into technical solutions.
- Communications - Clearly and concisely communicate operational status whenever requested. Actively participate in status meetings. Prepare written status reports and responses to customer inquiries. Participate in meetings/communications with vendor partners.
Qualified Candidates have:
- Administration experience with different versions of Windows Server; 2016 and above would be preferred.
- Windows 10/11 support would be very helpful as well.
- PowerShell scripting would be nice, but not required.
- Active Directory would be strongly preferred, as well as Group Policy management (how to do some group policies within Windows), would be fantastic experience.
- Experience with change management within ServiceNow.
- Experience with Jira and an agile environment is strongly preferred.
- Experience with any ADMS would be very nice to have.
- Previous distribution power experience is helpful.
- Change/patch management experience is required.
- Jira and agile environment experience is strongly preferred.
- Strong troubleshooting skills are required.
