What are the responsibilities and job description for the Senior Business Insights Analyst position at The Aspen Group?

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories : Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose : to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses : Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Animal Hospitals and Chapter Aesthetic Studios. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Business Insights Analyst. This role is responsible for leveraging data and transforming it into insights and reporting that can be utilized across all levels of the organization. This role will be engaged in driving the business both through support of our business partners in both the offices and field teams along with informing strategy for our support teams as well.

Responsibilities

As a Senior Business Insights Analyst, you will be responsible for :

Utilizing data to uncover trends and insights, connecting changes in operational metrics to broader business performance, and craft compelling narratives that inform stakeholders and drive strategic decision-making.
Driving organizational excellence through insights and recommendations to optimize how we capture volume and rate to drive efficiency in our patient funnels

Develop and distribute reporting that integrates both daily operational metrics and monthly financial results to inform end-users of the current state of the business

Drive action from key stakeholders including leaders for the Field, Service Lines, and the Executive Leadership Team

Add value to reporting through insights that go beyond what the target audiences can infer through data alone

Create ad hoc analyses that determine the root cause of an issue and provide recommendations on how to drive improved results

Partnering with IT teams to translate business requirements into metrics and best-in-class reports to be leveraged across all levels of the Aspen Dental business

Having full understanding of how key metrics are derived, what they mean and what drivers relate to each

Enforcing data integrity, accuracy and governance in financial and operational management reporting

Minimum Education and Experience

BA or BS in Data Analytics, Finance, Business or other degree with equivalent work experience in analysis or insights-based roles. Experience with forecasting is a plus.

2-4 years of experience in FP&A or similar analysis-driven roles required. Required experience partnering with both business leaders and IT departments.

Experience writing in SQL or BigQuery is required. Experience using data visualization software like Tableau or PowerBI is a plus.

Ability to find and query appropriate data from databases, along with validating and reviewing data and reports for accuracy and completion

Excellent communication and interpersonal skills are required. Experience managing cross-functional projects with multiple stakeholders is desirable.

Advanced skills with Microsoft Excel and PowerPoint are required.

Ability to excel in fast paced environment, take direction, and handle multiple priorities

Annual pay range : $95-105k

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Salary : $95,000 - $105,000

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Senior Business Insights Analyst

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