Sales Counselor/ External Business Development

Are you an experienced professional with a passion for senior living sales and marketing? Do you excel in building relationships and advancing client sales? Join our team as a Sales Counselor. In this role, you will be responsible for leasing the community to achieve and maintain 100% occupancy, working collaboratively with a sales partner and building strong relationships with referral sources. If this sounds like the role for you, we want to hear from you! Apply today and join a team that values excellence, dedication, and compassion.

Benefits Include

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Schedule

• Monday - Friday | 9:00 a.m. - 6:00 p.m.
• Weekend Rotation.
• Must be available to work weekends and holidays.
  
  

Location: The Village of Heights

Essential Duties And Responsibilities

• Conduct tours for prospective residents and their families.
• Follow-up promptly on leads from all sources.
• Ensure the Customer Relationship Management database contains the most up-to-date information.
• Employ the Traci Bild system tools.
• Provide Executive Director with documents and information necessary to complete lease signing appointments.
• Participate in marketing events internally and externally.
• Attend and assist with Director’s Specials.
• Partner with internal resources to ensure all areas support the sales and marketing process, including First Impressions and Dining experiences.
• Coordinate with internal resources including plant operations, life enrichment, and dining services to achieve success and satisfaction from event attendees.
• Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, professional standards, and applicable state/federal laws.
• Available to meet with prospective residents during normal operating hours, evenings, and weekends as needed.
• Serve as a member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.
• Perform other duties as assigned.
  
  

Minimum Qualifications

• Associate degree in sales and marketing, business, or related field required. Bachelor’s degree preferred.
• Minimum two years’ experience with sales management in senior or multi-family residential living.
• Demonstrated success in sales of senior living or other multi-unit environments.
• Ability to maintain customer relationship systems and use data to meet budgeted occupancy goals.
• Working knowledge of computer programs including Microsoft PowerPoint, Word, Excel, Outlook, Yardi, and Enquire a plus.
• Excellent English written and verbal communication skills.
• Organizational and time management skills.
• Flexibility with changing priorities and able to communicate in a diplomatic and professional manner.
• Flexible in hours, shifts, and days available to work.
• Excellent hospitality skills.
• Pre-employment background check and drug screen required.
  
  

EOE/M/F/D/V