Administrative Assistant

We are a dynamic and growing digital newspaper seeking a proactive and resourceful Administrative Assistant to join The Augusta Press team. This role is essential in maintaining efficient office operations, ensuring timely responses to customer inquiries, and supporting critical team activities.

The ideal candidate is organized, detail-oriented, and technologically savvy, with strong communication and problem-solving skills. They must be comfortable working independently in a fast-paced environment and possess a natural inclination to anticipate tasks and take initiative.

Key Responsibilities

• Customer Service:
• Respond to 4-5 customer service calls daily, primarily assisting with password resets or simple account updates.
• Encourage email-based inquiries to maintain organized records of communication.
• Open Records Requests:
• File and manage open records requests online, dedicating approximately 1 hour daily.
• Track and follow up to ensure requests are submitted and received within deadlines.
• Jail Report Reconciliations:
• Process and reconcile jail reports every Monday (approximately 2 hours).
• Data Entry:
• Perform data entry tasks across the website and other platforms, requiring 2-3 hours daily.
• Navigate the internet and various software applications efficiently.
• List Building and Emailing:
• Compile targeted email lists (e.g., lawyers, CPAs) to support advertising campaigns.
• Use tools like Mailchimp to execute email marketing efforts (~1 hour daily).
• Mailchimp Campaigns:
• Build and manage email campaigns, including creating templates and content (~30 minutes daily).
• Canva knowledge is a plus for creating visually appealing designs.
• Basic Multimedia Tasks:
• Edit pictures and videos when needed (optional but valued skill).
• Clerical Support:
• Assist with general clerical tasks, such as filing, photocopying, and sending mail.
• Maintain an organized system for lockbox and key inventory.
• Other Administrative Duties:
• Ensure a tidy, professional work environment by managing common areas.
• Take on additional projects or assignments as required.

Core Competencies

• Strong customer service skills with a friendly, solutions-focused approach.
• Excellent organizational abilities, including follow-up and meeting deadlines.
• Proficient in navigating the internet, Microsoft Office Suite, and other software.
• Familiarity with Mailchimp and Canva (or willingness to learn).
• Basic writing, creativity, and multimedia editing skills are a bonus.
• Self-motivated, detail-oriented, and able to work independently without micro-management.
• Patience, adaptability, and a team-player mindset.

Qualifications

• Minimum high school diploma or equivalent.
• 1 years of experience in customer service or administrative support.
• Familiarity with MS Office Suite (Word, Excel, Outlook).
• Real estate administrative experience is a plus.
• Reliable schedule and ability to work full-time in person in Evans, GA 30809.

Job Details

• Pay: $14.00 - $16.00 per hour

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Would you consider yourself proficient in operating a computer for regular day to day business needs? Including but not limited to email, Microsoft applications, and website navigation.
• Do you have experience answering phone calls in an administrative assistant position?
• Are you available to work from 8-5pm Monday thru Friday?
• Are you looking for a job within the pay range of $14 to $16 hourly?

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Required)

Ability to Commute:

• Evans, GA 30809 (Required)

Work Location: In person

Salary : $14 - $16