What are the responsibilities and job description for the Admissions Clinician position at The Austen Riggs Center Inc?
The Admissions Clinician at Austen Riggs Center (ARC) serves as the initial point of contact for potential patients, families, and referring clinicians. This role will support the patient’s experience by offering information about all aspects of patient care including community and treatment offerings, financial implications, and general inquiries about ARC and its open setting environment. The clinician engages patients in a pre-admission intake interview while gathering and synthesizing collateral clinical to support the ultimate decision about case appropriateness. The clinician is responsible for creating a welcoming and seamless admission process across the organization for incoming patients and families.
Job Duties & Responsibilities:
- Engage positively with incoming and potential patients, families and referring clinicians.
- Documents all pre-admission contact and conversations.
- Responds to referral requests.
- Manages the pre-admission process.
- Schedules and coordinates admissions consultations
- Coordinates and leads patient and family tours of the facility.
- Engages potential patients, involved family members, and referring clinicians in the admission process to screen for clinical fit and appropriateness for the setting.
- Gathers complete clinical, medical, and financial data for the admissions officer to determine appropriateness of admission.
- Engages in outreach efforts, including semi-regular involvement in referral relations meetings and events, and occasional travel related to outreach efforts.
- Supports insurance authorization processes as needed.
Benefits:
- Health Insurance: Medical, Dental and Vision
- Disability & Life Insurance
- Retirement plan 403(b) with generous employer contribution
- Flexible spending and Dependent Care accounts
- Generous paid time off and 12 paid holidays
- Parental leave (9 weeks)
- Tuition reimbursement
- Free meals during working shifts
- Onsite Library
- Employee assistance program
- Master’s degree in social science, Nursing or Social Work preferred.
- Minimum 2 years’ clinical experience or experience in psychiatric hospital.
- Comfortable handling stressful situations and providing clear, calm support for potential patients and families.
- Strong phone and computer skills. Proficient in office 365 products and Electronic Health Records databases
- Excellent communication skills both written and verbal.
- Ability to work independently and part of a greater team.
- Ability to maintain confidentiality and support patient rights.
