What are the responsibilities and job description for the E-Commerce Specialist (Corporate Office) position at The Bachrach Group?
Job Description
Job Description
Job Overview
A leading retail corporation is seeking a dynamic E-Commerce Sales Representative to join their corporate team.
This is an exceptional opportunity for an experienced sales professional to make an immediate impact.
Required
Proven experience in Internet Sales or Account Management
Strong communication and customer service skills
Ability to thrive in a fast-paced retail environment
Position Details
Starting Salary : $17 per hour
Employment Type : Temporary to Permanent
Hiring Status : Immediate Openings
Shift Options
Option 1 :
4 weekdays : 9 : 00 AM - 6 : 00 PM
Saturday : 9 : 00 AM - 4 : 00 PM
Option 2 :
4 weekdays : 9 : 00 AM - 6 : 00 PM
Sunday : 11 : 00 AM - 5 : 00 PM
Key Responsibilities :
Respond promptly to customer inquiries via inbound and outbound calls, email, chat, and other online channels, providing information about products, pricing, promotions, and order status.
Assist customers in navigating the website to facilitate online purchases and offer product recommendations based on their needs.
Handle post-sale inquiries, including order tracking, returns, exchanges, and product support.
Collaborate with the marketing team to promote online sales, including seasonal campaigns, special offers, and email newsletters.
Ensure all product listings are accurate, up-to-date, and optimized for search engines (SEO).
Maintain accurate records of customer interactions and sales transactions using CRM software.
Monitor and analyze online sales trends, identifying opportunities for growth and improvement.
Provide feedback to the merchandising team on customer preferences, stock levels, and product demand.
Maintain a high level of product knowledge to provide customers with detailed insights and help them make informed purchasing decisions.
Work towards achieving monthly and quarterly sales targets and KPIs.
Qualifications :
High school diploma or equivalent (college degree preferred).
Previous experience in sales, Account Management, or e-commerce is highly preferred.
Strong communication skills with a customer-focused approach.
Proficient in using Microsoft Office Suite (Excel, Word, Outlook) and familiarity with CRM software (Salesforce, HubSpot, etc.).
Ability to quickly learn about products and services.
Ability to work independently and as part of a team.
Positive attitude, excellent problem-solving skills, and a passion for customer service.
Detail-oriented, organized, and capable of managing multiple tasks simultaneously.
Familiarity with online sales platforms and tools, including Shopify, Magento, or similar platforms, is a plus.
Company Description
The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.
Company Description
The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a E-Commerce Specialist (Corporate Office)?
Sign up to receive alerts about other jobs on the E-Commerce Specialist (Corporate Office) career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other E-Commerce Specialist (Corporate Office) jobs in the Farmingdale, NY area that may be a better fit.
We don't have any other E-Commerce Specialist (Corporate Office) jobs in the Farmingdale, NY area right now.
