What are the responsibilities and job description for the Patient Care Coordinator (Full-Time) position at THE BACK PAIN CENTER LLC?
Benefits:
Patient Care Coordinator – Full-Time
Waldwick, NJ
Joint & Spine | Serving the Community for 30 Years
Are you dependable, driven, and thrive in a fast-paced environment? Do you take pride in delivering exceptional service while juggling multiple responsibilities? If so, we want to hear from you!
About Us:
Joint & Spine, located in Waldwick, NJ, is a trusted, multidisciplinary practice specializing in chiropractic, physical therapy and regenerative medicine care. For three decades, we’ve been helping patients live healthier, pain-free lives—and we're growing!
Position:
We are currently seeking a Full-Time Patient Care Coordinator to join our friendly, high-performing front office team. This role is essential to keeping our office running smoothly and ensuring our patients receive the high-quality care they deserve.
What We’re Looking For:
We’re seeking a reliable, proactive team player with strong multitasking skills and a can-do attitude. You should be comfortable handling a variety of front desk responsibilities with accuracy, speed, and professionalism.
Medical office experience is preferred, but we’re willing to train the right person with a solid background in customer service, insurance, and scheduling.
Key Responsibilities:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Patient Care Coordinator – Full-Time
Waldwick, NJ
Joint & Spine | Serving the Community for 30 Years
Are you dependable, driven, and thrive in a fast-paced environment? Do you take pride in delivering exceptional service while juggling multiple responsibilities? If so, we want to hear from you!
About Us:
Joint & Spine, located in Waldwick, NJ, is a trusted, multidisciplinary practice specializing in chiropractic, physical therapy and regenerative medicine care. For three decades, we’ve been helping patients live healthier, pain-free lives—and we're growing!
Position:
We are currently seeking a Full-Time Patient Care Coordinator to join our friendly, high-performing front office team. This role is essential to keeping our office running smoothly and ensuring our patients receive the high-quality care they deserve.
What We’re Looking For:
We’re seeking a reliable, proactive team player with strong multitasking skills and a can-do attitude. You should be comfortable handling a variety of front desk responsibilities with accuracy, speed, and professionalism.
Medical office experience is preferred, but we’re willing to train the right person with a solid background in customer service, insurance, and scheduling.
Key Responsibilities:
- Greet patients warmly and professionally
- Handle phone calls, text messages, and emails promptly and courteously
- Check patients in and out, updating appointment statuses and rescheduling as needed
- Keep the schedule accurate and up to date
- Follow up with cancellations and no-shows
- Prepare and organize patient charts (including new patients)
- Collect co-pays and manage outstanding balances
- Maintain accurate patient records, including insurance and demographics
- Assist with general office upkeep (laundry, supplies, tidiness)
- Generate and review daily reports; track office stats
- Additional administrative tasks as needed
- Strong work ethic and dependable nature
- Exceptional multitasking and organizational abilities
- Friendly and professional communication skills
- Solid computer skills; EMR experience a plus
- Ability to prioritize and adapt in a fast-paced setting
- Experience with multi-line phone systems
- A positive, team-oriented attitude
