What are the responsibilities and job description for the Housekeeping Manager position at The Ballantyne?
Job Summary
Supports the Director of Housekeeping in managing housekeeping operations to include rooms, public areas and back of the house areas to achieve and maintain the hotel's high standard of cleanliness with the day-to-day activities in the housekeeping and laundry departments.
Job Duties
- Obtains list of rooms to be cleaned and prospective check-outs in order to prepare daily work assignments.
- Moves from room to room to monitor the cleaning and maintenance of guest rooms.
- Inspects cleanliness of guest rooms, storage areas, laundry room, restrooms and public spaces.
- Responds promptly to guest requests in a friendly and professional manner. Follows up to ensure guest satisfaction.
- Assists in the hiring, training and career development of all housekeeping team members, assigns and monitors work and provides counseling as needed, communicate performance standards, and assists with performance evaluations.
- Inventories linen, guest amenities and cleaning supplies; assists in ordering supplies as needed.
Education and Experience
Skills & Abilities
Physical Requirements
Benefits :
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
