What are the responsibilities and job description for the I T Support Specialist I position at The Bank of Missouri?
Working at The Bank of Missouri
At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities, and know how to recognize and reward our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career.
About our Company:
Staying in business for more than 130 years is hard. Really hard. But, thanks to our great customers in the communities we serve and our entire team, we’ve grown from one bank, once known as The Bank of Perryville, to now 29 locations in 22 communities across Missouri.
If you think about it, since 1891 when the bank was founded, we’ve endured many events: the Great Depression, two World Wars and the Financial Crisis of 2007-2008. We are a growing, $.2.8 billion institution with plans to further expand as opportunities present themselves. With our roots firmly planted in Perryville, Missouri, we continue to grow; evolving and expanding with our amazing team, customers and communities.
Those principles are the reason we are still in business today: caring for people and communities is our foundation. With every financial decision we make, we bear those values in mind, every time. We are proud, but above all, very privileged to say, “We’ve been community banking since 1891.” We look forward to the bright future which lies ahead for the shareholders, employees, customers and communities served by The Bank of Missouri.
As an IT Support Specialist you will:
Provide end-user support
- Identify and diagnose hardware, software, and network issues in a timely manner
- Troubleshoot printers, scanners, copiers and other peripherals
- Train or orient end-users and staff on use of bank hardware, software, and network resources.
- Utilize IT support ticket system to document, prioritize, and track requests
Perform routine maintenance
- Install and configure new computers, printers, and peripherals
- Assist with the installation of local area network cabling and related equipment
- Regular printer cleaning/maintenance schedule
- Assist in researching, evaluating and installing computer software
- Maintain inventory of all IT assets
Qualifications for Success:
Associate of Applied Science (A.A.S.) from a college or university and at least one year experience (a) end-user phone support for desktop and application software or (b) installing, upgrading, troubleshooting and repairing computers in a network environment; or equivalent combination of education and experience.
The Bank of Missouri is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
