What are the responsibilities and job description for the Server position at The Barnett?
Job Description
About the job
In advance of opening Brutto Americano, a new Italian-inspired restaurant from Brian Burns and Reno De Ranieri of Osteria Lupo and Costera, The Barnett Hotel, located in the Warehouse District, is hiring thoughtful team-players to join our team. While Brutto Americano is slated to open in early January 2025, position start dates will range the month of December.
We are seeking a candidate with full-time flexible availability to serve during different meal periods in hotel restaurant. The Restaurant Server is responsible for identifying the needs of guests and accommodating to those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant menu. Maintain station in a clean and orderly manner throughout the shift.
CORE FOCUS & ESSENTIAL RESPONSIBILITIESQualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.
Warmly greet and acknowledge guests upon arrival.
Follow established service sequence for consistent food & beverage guest experiences.
Handle payment for guests purchases in compliance with HRI and cash handling procedures.
Properly ring guest orders through the POS system.
Maintain positive guest relations at all times.
Work with a spirit of teamwork. Communicate needs and ideas to management.
Maintain current and accurate knowledge of the outlet menu.
Follows all safety and sanitation policies.
Upsell items to guests.
Properly check all guests’ identification to ensure legal age compliance.
Perform side work as needed.
Keep server station clean and organized.
ESSENTIAL QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of HRI Culture & initiatives
Ability to compute basic mathematical calculations.
If applicable, must meet any required minimum age to serve alcohol.
Must be able to maintain a flexible work schedule.
REQUIRED EDUCATION and/or EXPERIENCE Minimum 2 years previous experience working as a server in a similar-sized restaurant. Additional restaurant experience (host, food runner, bus person, etc.) preferred. Additional certifications (ServSafe, TiPS, etc.) preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities:Ability to understand guests’ service needs & requests.
Ability to acknowledge guests’ requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute basic mathematical calculations.
PHYSICAL DEMANDS / WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical restaurant environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Able to walk, and stand continuously for the shift of 6 hours
Lift / carry 25lbs (frequently) and 50lbs (occasionally)
Bend, squat, crawl, and reach above shoulder level.
Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.
May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
Source: Hospitality Online