What are the responsibilities and job description for the Service Excellence Leader position at The Bartolotta Restaurants?
The Bartolotta Restaurants seeks a dedicated Dining Experience Director to join our team and contribute to delivering exceptional dining experiences for our guests.
This role involves overseeing banquet events, working closely with the kitchen and management teams to ensure seamless execution.
- Develop and implement strategies to improve service quality and guest satisfaction
- Collaborate with other departments to maintain a clean and safe work environment
- Work with management to assist with back-of-house organization and cleaning to ensure operations are set up for success
To succeed in this role, you should possess strong leadership and communication skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
