What are the responsibilities and job description for the Customer Service position at The Basement Doctor?
The Basement Doctor Columbus is seeking a Customer Service Representative to join our growing team!
The Basement Doctor has been Central OH’s #1 choice in waterproofing and foundation repair for over 30 years. We are a customer-oriented company with a reputation for innovative solutions, products, and services.
As a part of our customer service team, you will assist our customers with scheduling free estimates and annual routine maintenance and support our sales team.
We’re looking for motivated candidates willing to learn and adapt in our ever-changing industry. The ideal candidate will have at least two years of experience in a call center environment.
Qualifications:
- 5 years of customer service
- At least 2 years call center experience.
- Full time (40 hours a week)
- Shift hours: Mon-Fri with Saturday rotation from 8 AM-12 PM.
- Pay starting at $20/ hour
- Training Monday to Friday, 9AM-4PM.
We offer…
- Competitive wages with bonus opportunities
- Hands-on training and mentorship
- Hybrid work schedules
-
Extensive benefits
- 401(k) matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Life Insurance
- Paid time off
Salary : $20
