Barista

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview

The Barista is responsible for preparing hot and cold beverages, educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.

Responsibilities

• Maintains the highest level of standards for all production preparation
• Prepare and serve hot and cold beverages, including various types of coffee and tea
• Adheres to all company recipes and measurements
• Produces superior product presentation
• Keep bar dishwashing sinks filled with correct cleaning solution and levels
• Maintain inventory of all coffee product and alert a manager for re-ordering
• Check if brewing equipment is working properly and report any maintenance needs
• Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation, and smiling
• Practice highest regards for safety within all areas and with all materials
• Follow and adhere to all standards set forth by the Department of Health (DOH)
• Perform other related activities as assigned by management

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or  holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Requirements:

• 1 years experience as a Barista in a similar caliber establishment
• A high school education is required