Business Development Representative

The Better Business Bureau (BBB) is a century-old nonprofit organization dedicated to advancing marketplace trust by partnering with businesses that prioritize ethical practices and excellence. Through a long-standing commitment to self-regulation, BBB works with consumers, businesses, and government entities across the U.S., Canada, and Mexico to improve business standards.

Overview:

We are currently seeking a Business Development Representative to join our dynamic team in Birmingham, AL. This is an exciting opportunity for someone with a strong sales background, established relationships with large companies, and a passion for supporting the BBB’s mission to assist small businesses. The ideal candidate will be a motivated self-starter, able to thrive in a goal-oriented environment, and work effectively to build and maintain relationships with accredited businesses in the Central and South Alabama region.

Key Responsibilities:

• Make a minimum of 50-60 calls per day, with at least 5 presentations per day to prospective clients via phone.
• Achieve a goal of 15 new accredited businesses per month within your assigned territory.
• Develop new business accounts and maintain existing relationships with Accredited Businesses (ABs).
• Collaborate professionally with support departments and team members to meet company-wide goals.
• Consistently meet minimum standards for business development activities, including call volume, talk time, sales, and retention.
• Build and sustain relationships with Accredited Businesses (ABs) after closing sales, ensuring year-round communication and satisfaction.

Additional Duties:

• Perform tasks as requested by the BBB senior leadership team.
• Maintain and adhere to timelines for sales and administrative tasks.
• Attend BBB staff-related events as necessary.
• Continuously adhere to the BBB Standards of Trust and Core Values.
• Demonstrate reliable attendance, promptness, strong time management, and attention to detail.
• Go the extra mile to ensure success and client satisfaction.
• Deliver world-class customer service to both internal and external stakeholders.
• Actively contribute to a positive, team-oriented work environment.
• Proactively seek personal development and sales improvement opportunities.

Qualifications

• Strong communication skills in English
• Proven customer service and sales experience
• Ability to manage time effectively and prioritize tasks
• Experience in B2B sales and telemarketing
• Proficiency with CRM software, particularly Salesforce
• Familiarity with business development and outbound calling strategies
• Negotiation skills and experience in technology or inside sales

Job Type: Full-time

Pay: $52,000.00 - $76,000.00 per year

Shift:

• 8 hour shift

Supplemental Pay:

• Bonus opportunities
• Commission pay

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Birmingham, AL 35205 (Required)

Ability to Relocate:

• Birmingham, AL 35205: Relocate before starting work (Required)

Work Location: In person

Salary : $52,000 - $76,000