What are the responsibilities and job description for the Front Desk Manager position at The Billings Hotel and Convention Center?
Job Summary
We are seeking a highly organized and detail-oriented Front Desk Manager to oversee the daily operations of our front desk area. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth functioning of the office environment. This role requires strong communication skills, proficiency in office management software, and the ability to multitask effectively in a fast-paced setting.
Responsibilities
- Greet and assist visitors in a professional and friendly manner.
- Manage front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately.
- Maintain accurate records and files, including appointment scheduling and client information.
- Perform administrative tasks such as proofreading documents, managing correspondence, and maintaining office supplies.
- Support the team with personal assistant duties to enhance productivity.
- Ensure the front desk area is organized, clean, and welcoming at all times.
- Collaborate with other departments to ensure seamless communication and workflow.
- Train and supervise front desk staff as necessary.
Experience
- Previous experience as a Front Desk Manager or in a similar administrative role is required.
- Proficiency in office management software and computer literacy is essential.
- Strong organizational skills with attention to detail are crucial for success in this role.
If you are passionate about providing excellent customer service and possess the necessary skills to manage front desk operations effectively, we invite you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $20 - $28