What are the responsibilities and job description for the Restaurant Operations Supervisor position at The Biscuit Express?
Job Overview
We are seeking a dedicated and experienced Restaurant Operations Supervisor to join our dynamic team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional service, and maintaining high standards of food quality and safety. As a Restaurant Operations Supervisor, you will lead by example, manage staff effectively, and contribute to creating a positive environment for both employees and customers.
Responsibilities
- Supervise daily operations during assigned shifts to ensure smooth workflow and adherence to company policies.
- Train, mentor, and motivate team members to deliver exceptional customer service and maintain high standards of food handling.
- Manage inventory levels, including ordering supplies and ensuring proper storage practices are followed.
- Oversee the preparation and presentation of food items in accordance with culinary standards.
- Ensure compliance with health and safety regulations in all aspects of food management.
- Handle customer inquiries and resolve any issues that may arise during service.
- Maintain cleanliness and organization of the bar area, dining space, and kitchen facilities.
- Utilize POS systems for order processing and cash handling efficiently.
- Collaborate with management to implement new initiatives aimed at improving service quality.
Experience
- Previous experience in a leadership role within the food service industry is preferred.
- Strong knowledge of food handling practices, culinary techniques, and fine dining standards is essential.
- Experience managing shifts in a fast-paced environment such as hotels or bars is advantageous.
- Familiarity with POS systems is required; experience with various point-of-sale software is a plus.
- Excellent communication skills with the ability to manage diverse teams effectively.
- A passion for coffee or specialty beverages is considered an asset.
Join us as we strive to provide an outstanding dining experience while fostering a collaborative team atmosphere!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $16
