Demo

Spa Supervisor

The Boar's Head Resort
Charlottesville, VA Full Time
POSTED ON 11/7/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Spa Supervisor position at The Boar's Head Resort?

The Boar's Head Resort is seeking a dedicated and experienced Spa Supervisor to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. As the Spa Supervisor, you will be responsible for ensuring a welcoming environment for both clients and staff while driving sales and managing operational efficiency.

Duties

  • Manage day-to-day operations of the spa, including scheduling, staffing, and inventory control.
  • Oversee employee orientation and training programs to ensure staff are equipped with the necessary skills and knowledge.
  • Implement effective sales management strategies to meet and exceed revenue goals.
  • Monitor inventory levels, conduct regular audits, and manage purchasing to maintain optimal stock levels.
  • Ensure compliance with health and safety regulations while maintaining a clean and organized environment.
  • Foster a positive work culture that encourages teamwork, communication, and professional development.
  • Address customer inquiries, complaints, and feedback promptly to enhance client satisfaction.
  • Utilize retail math skills to analyze sales trends and adjust strategies accordingly.

Qualifications

  • Previous experience in spa management or a similar role is preferred.
  • Strong administrative skills with attention to detail in managing records and reports.
  • Proficiency in inventory management systems and retail math concepts.
  • Bilingual abilities are a plus to enhance communication with diverse clientele.
  • Excellent interpersonal skills with the ability to build relationships with clients and staff alike.
  • Proven ability to drive sales through effective marketing strategies and customer engagement.
  • Strong organizational skills with the ability to multitask in a fast-paced environment.

Join our team as a Spa Supervisor where you can make a significant impact on our clients' experiences while leading a talented team!

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