What are the responsibilities and job description for the Operations Coordinator position at The Bowery Mission?
The Bowery Mission is a Christian, faith-based organization committed since the 1870s to serving people experiencing homelessness, hunger, and poverty. The Bowery Mission meets essential needs and creates transformative communities with men, women, children, and families in New York so that we can together overcome homelessness and poverty and flourish.
The Operations Coordinator is responsible for supporting the technological aspects of the organization, including operating the audio/visual of our daily Chapel services at our Bowery and Tribeca campuses, providing on-site IT support to staff across all sites, and providing administrative support to the Operations team. The Operations Coordinator is also expected to assist with the audio/visual and IT needs of quarterly Board Meetings and all-staff Town Hall meetings, as needed.
Specific responsibilities include but are not limited to:
- Set up and operate sound equipment (sound systems, mics, speakers, cameras, projectors, projector screens) and video software (Zoom, PowerPoint or slideshow presentations); troubleshoot and resolve sound and equipment issues as they arise.
- Maintain quality of equipment, ensure they are kept in good working condition; greet Chapel partners; support and/or provide oversight of chapel set-up, including tables and chairs; create and maintain AV inventory.
- Assist in on-site IT support across campuses in NYC.
- Work with external IT contractor on the configuration of computers and other devices; provide and retrieve computers for onboarding/offboarding; set up staff desks, including computer, dock, external monitor, and phone for new hires; order and provide miscellaneous computer equipment (mice, keyboards, external monitors) for staff productivity.
- Support the Director of Operations with scheduling repair and maintenance appointments for all 8 buildings related to: elevator inspections, fire extinguishers, fire suppression systems, sprinkler systems, fire alarm systems, smoke and CO detectors, backflow testing, etc.
- Provide proper accounting codes to invoices and corporate credit cards; provide administrative support as needed to the Chief Operations Officer, Director of Operations, and Sr. Project Manager.
Work Schedule: Monday to Thursday 12pm - 8pm, and Friday 10am - 6pm.
Qualifications:
- Embrace the organization’s Statement of Faith.
- Bachelor’s degree.
- 1-2 years of experience with audio/visual systems, and on-site IT support. 1-2 years of administrative support.
- Experience with audio/visual systems and Windows/Mac computers.
- Professional and positive attitude.
- Punctual and adheres to deadlines.
Preferred:
- Knowledge of nonprofits and philanthropy.
- High proficiency in Excel and Microsoft Office software.
- Excellent interpersonal skills.
- Ability to problem-solve efficiently in a fast-paced environment.
- Strong attention to detail and thoroughness in compiling systems documentation.
- Ability to accurately identify AV issues and implement solutions.
- Excellent written and verbal communication skills.
Salary commensurate with relevant education & experience: $50,000 - $55,000 per year.
The Bowery Mission takes the health & safety of our staff, guests, clients, and volunteers very seriously, and especially as it relates to the current Covid-19 pandemic.
Due to the number of applications we receive, we are only able to respond to qualified candidates who are selected for interviews. We sincerely appreciate all candidates for their interest in The Bowery Mission.
Salary : $50,000 - $55,000
