What are the responsibilities and job description for the Estimator position at The Boyd Group?
Job Title: Estimator
The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
About Gerber Collision & Glass
Gerber Collision & Glass is one of the largest collision repair companies in North America, with over $2 billion in sales and more than 800 locations. We have a team of over 10,000 passionate professionals who share our goal to deliver exceptional customer experiences.
Key Job Responsibilities
- Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
- Ensure compliance with all insurance client requirements, processes, and metrics.
- Communicate all customer requests and needs to appropriate team members.
- Participate in daily production walks with the Management Team.
Requirements
- Knowledge of Repairs and OE Guidelines.
- High School Diploma or equivalent.
- Awareness of where to look for answers.
- Basic Computer Skills.
- Compliance for DRP's Minimum of 1-year experience.
- Must be willing to complete I-CAR Training.
Benefits
- Annual Paid Time Off (PTO) plans.
- Two weeks of Paid Parental Leave for Full-time Employees who work a minimum of 30 hours per week.
- Six paid holidays annually.
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
