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Front Desk Associate

The Boys & Girls Club of Greater Billerica
Billerica, MA Part Time
POSTED ON 3/6/2024 CLOSED ON 5/8/2024

What are the responsibilities and job description for the Front Desk Associate position at The Boys & Girls Club of Greater Billerica?

The Boys & Girls Club of Greater Billerica is a nonprofit organization dedicated to youth and community programming in the Greater Billerica Area.

We are currently looking for a dependable, compassionate, and out-going person to join our staff at the front desk.

This is a part-time position - Ideal for local college students requiring a flexible schedule to accommodate changing course schedules (UMASS Lowell, Middlesex Community College, Merrimack College), as well as those looking to reenter the workforce on a part-time basis!

Our front desk shifts cover all hours of operation here at the Club (Monday through Friday 9:00 AM to 9:00 PM and Saturdays 7:00 AM to 12:00 PM.)

For this position, we are seeking a reliable staff member committed to evening shifts (Ex: 4:00 - 7:00 PM or 4:00 - 9:00 PM ) and fill-in hours as they come up. This position can be year-round with a potential increase in hours during the summer due to our summer camp.

Responsibilities:

- Handling monetary transactions & processing registration paperwork

- Assisting parents/customers with program-related questions

- Stopping all visitors/adults at the front desk to sign-in and wear a visitor pass

- Assisting other departments (childcare, aquatics, and administration) with on-going projects

- Other administrative duties as assigned

Qualifications:

- Strong verbal communication skills and attention to detail

- Ability to work as part of a team

- Previous customer service/administrative experience preferred

- Must be at least 18 years of age

- Prior experience using Daxco, Procare, Vision, and/or other data management software programs preferred, but not required (On-site training will be provided)'
'
Work Remotely

  • No

Job Type: Part-time

Pay: From $17.00 per hour

Shift:

  • Evening shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Required)

Work Location: In person

Salary : $17

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