2211 4th Avenue N, Billings, MT 59101

Automotive Service Advisor

Required: Automotive Knowledge and Customer Service Experience

$60,000 - $90,000 Potential Income! No Weekends!

The Brake Shop is a great place to have a rewarding career! We are seeking EXPERIENCED Automotive Service Advisors to guide customers through the auto repair and maintenance process. This multifaceted role involves providing exceptional customer service, promoting our service offerings, and assisting customers in resolving inquiries and issues. Service Advisors play a crucial role in maintaining positive customer relationships and driving revenue growth within our service department. Automotive Service Advisor experience is preferred. Apply now for this great opportunity! Upload your resume AND complete the assessment for immediate consideration.

We offer:

• $60,000 - $90,000 performance-based potential income!
• Training
• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off
• Employee discounts on vehicles and service
• Career advancement opportunities
• Closed on weekends
• A positive and professional team environment

Responsibilities - Auto Service Advisor

• Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, follow vehicle from service bay entry to completion, ensure customers are satisfied, and more.
• This multifaceted role involves providing exceptional customer service, promoting our service offerings, and assisting customers in resolving inquiries and issues. Service Advisors play a crucial role in maintaining positive customer relationships and driving revenue growth within our service department.

Qualifications:

• Required: Automotive knowledge and customer service experience
• Excellent sales, computer and communication skills
• A strong work ethic and positive attitude
• Team participant
• Valid driver's license and insurable
• High school diploma or equivalent