Member Engagement Manager, Metastatic Breast Cancer Alliance

ABOUT THE METASTATIC BREAST CANCER ALLIANCE (The Alliance)

The Alliance operates as a program under the fiscal sponsorship of the Breast Cancer Research Foundation (BCRF). As such, the Alliance Member Engagement Manager is a staff position with BCRF.

As a collective of cancer nonprofits, pharmaceutical and biotech industry members and individual patient advocates, including many living with MBC, the Metastatic Breast Cancer Alliance (MBCA) serves as a national leader in collaborative action to transform and improve the lives of people living with metastatic breast cancer. We leverage the resources and knowledge of our dynamic group of trusted experts to increase awareness and education about the disease, and advocate for policy changes and increased funding for research that holds the potential to extend and enhance life – and ultimately end MBC. Learn more at MBCAlliance.org

ABOUT BREAST CANCER RESEARCH FOUNDATION

Breast cancer is a complex disease with no simple solution. Every diagnosis is unique and puts lives at risk. We must stop breast cancer in its tracks, and research is the answer. Founded in 1993 by Evelyn H. Lauder, the Breast Cancer Research Foundation is the largest private funder of breast cancer research in the world. We invest in a wide range of research—including prevention, diagnosis, treatment, survivorship, and metastasis—because each area of investigation informs another, propelling us toward the solutions we urgently need. We convene and connect the best minds in science—giving them the opportunity to pursue their most innovative ideas. Our combination of investment and cross-disciplinary collaboration accelerates the entire field and builds momentum for new discoveries. BCRF-funded investigators have been behind every major breakthrough in breast cancer research, and the field is moving faster than ever. We are fueling the world’s most promising research and we can’t stop now.

ABOUT THE ROLE
This role reports directly to the Executive Director of the MBC Alliance. The Member Engagement Manager plays an integral role in engaging representatives of member organizations (both nonprofit and industry) and individual patient/advocate members to encourage and ensure active participation of all stakeholders. In addition, this role is responsible for member communications, providing input into marketing collateral and coordination of the social media calendar.

This position is 100% remote.

Primary Responsibilities

• Member Engagement: Responsible for management of all membership activities, member profile/programs, data, tracking and reporting, including but not limited to:

• Membership Engagement Plan

• Responsible for the design and execution of this plan to provide one-on-one, regular outreach to top-tier Alliance nonprofit and key patient advocate members via email and phone to ensure awareness of member programs and resources and identify areas for potential collaboration

• Assess member engagement opportunities and encourage their participation in Alliance initiatives, events and working groups

• New Member Orientation

• Responsible for onboarding and orientation of new members and new staff of existing members

• Act as staff representative for the Executive Group Membership Committee

• Evaluation & Reporting of Member Engagement Data

• Develop metrics– in cooperation with the Executive Director, Chair and Vice-Chair– for proper engagement levels of nonprofit, industry and individual patient/advocate members

• Provide quarterly reporting/tracking of activities taken to increase membership and member participation against established metrics

• Evaluation of participation levels of all members across stakeholder groups using available Salesforce and Alliance website dashboard data

• 
  Member Communications and Content Creation

• Manage member communications distributed through Constant Contact

• Responsible for content and management of the Quarterly MBCA e-newsletter in coordination with Executive Director and marketing/communications consultant

• Develop the annual Breast Cancer Awareness Month campaign theme & execution in coordination with marketing/communications consultants and MBCA Senior Leadership Team

• Support the Patient Advocate Conference Scholarship program and application process

• Responsible for ensuring members are providing updates and additions to member profiles and programs on mbcalliance.org

• Review and upload relevant MBC-related FORCE syndicated and research content for publication as an Alliance Blog post

• 
  Representation at Meetings & Conferences

• Represent the Alliance at various conferences and meetings with management of an Exhibit Booth if applicable

• Participate in planning and logistics for both in-person and virtual all-member meetings

ABOUT YOU

You understand the sense of urgency in the metastatic patient community and you are passionate about making a difference. You take the initiative, can work independently and display a strong entrepreneurial work ethic. You committed to delivering a memorable and empathetic customer experience fueled by a desire to “get the job done right”

In addition, you meet the following requirements:

• A bachelor’s degree

• Minimum of 4 years’ professional experience, preferably in a health, advocacy, or policy field

• Experience working in a nonprofit and membership organization strongly preferred.

• Experience with database management, event operations, and logistics. Experience with WordPress website and social media platforms management is a plus

• Excellent written and oral communications skills

• Excellent customer/stakeholder relations skills

• 
  Strong time-management and organizational skills, with demonstrated attention to detail and ability to meet deadlines

• Highly skilled in Microsoft Office Suite

• Proficiency in Constant Contact, Salesforce.com and Google Workspace is a plus.

• Able to work longer hours and/or on weekends as occasionally required.

Travel:

This role requires domestic travel to member, scientific and other relevant cancer advocacy conferences and meetings approximately 3-4 per year.

Compensation and Benefits:

This is a full-time exempt role. The salary range for this role is $55,000 – 70,000, with the final salary determination in this range dependent on factors including scope of professional experience and geographical location of the candidate. Our compensation package includes an exceptional benefits package focusing on employee physical, mental and financial wellness. More specifically we offer

• Medical, dental and vision coverage from the first day of employment; with the election of certain medical plans, BCRF helps significantly defray the cost of out-of-pocket expenses with contributions to a health reimbursement account or health savings account.

• The opportunity to enroll in pre-tax Commuter Transit, Flexible Spending Account or Health Savings Account and Dependent Care Account from the first day of employment.

• 401K, with up to a 5% match each pay period; employee contributions and any match are immediately fully vested

• Paid parental leave offering 18 weeks 100% paid leave for a birthing parent and 12 weeks 100% paid leave for non-birthing parent

• Paid Time Off including

• 15 days of annual vacation time in the first year of employment, increasing with length of service

• 7 days of annual paid sick time

• Paid holidays along with BCRF-wide half days and summer Fridays

To Apply:
Please submit a CV and cover letter expressing your intention to apply for the role. After uploading your CV, please select the "upload attachment" option on the next screen to provide your cover letter.

Only candidates short-listed for an initial interview will be contacted. Please, no phone calls or emails.

Our Commitments
BCRF upholds an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, marital status, age, physical or mental ability, veteran status, military obligations, genetic information, or any other basis protected by applicable law. This policy applies to all applicants, employees, consultants, third-party workers.