What are the responsibilities and job description for the Scatter-Site Program Coordinator - Residential Services position at The Bridge Inc.?
Job Details
Description
The Bridge is an innovative and well-respected mental health agency serving adults with serious behavioral health diagnoses, substance use issues, and co-occurring medical conditions. The Bridge envisions a world where adults with mental illness can thrive in the Community. Our mission is to change lives by offering help, hope, and opportunity to vulnerable adults in New York City. We work from a Harm Reduction, Trauma-Informed perspective and acknowledge the impact that systemic racism has had on the communities we serve.
Essential Position Functions:
- Supervise and coordinate the delivery and documentation of services to adults with histories of homelessness, serious mental illness, and/or substance use disorders, who are living in independent apartments within the community.
- Carry a caseload as needed.
- Ensure case records are current and accurate, including monthly progress notes, collateral contact notes, support plans, assessments, and consents.
- Conduct apartment inspections across multiple floors in the community, utilizing stairs.
- Supervise case managers and their caseloads.
- Train staff to provide culturally sensitive, client-centered support services in the field.
- Assess and assist in crisis situations as they arise.
- Prepare programs for audits and site visits by funding and regulatory agencies.
- Provide education to clients, including assistance with benefits, completing housing applications, connecting to primary and behavioral health care, and providing housing referrals.
- Be available on-call for 24-hour crisis intervention, rotating with other supervisory staff.
Qualifications
Required Knowledge, Skills, and Abilities:
- Bachelor’s degree and at least 2 years of relevant experience.
- Experience working with individuals who have histories of homelessness and/or serious mental health diagnoses, including crisis intervention and managing trauma-triggered behavior.
- Excellent time management skills and stress resilience.
- Flexible, team-oriented, and open to feedback.
- Creative with excellent organizational skills.
- Willingness to perform CPR/First Aid/AED/CPI/Naloxone.
- Preferred knowledge of AWARDS.
- Preferred supervisory experience.
The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer
Salary : $55,000 - $60,000
