What are the responsibilities and job description for the Bilingual Shelter Advocate position at The Bridge Over Troubled Waters?
Bilingual Shelter Advocate
The Bridge is in search of a Bilingual Shelter Advocate who will provide legal advocacy, crisis intervention, on-call accompaniments, support groups and case management to survivors of domestic/sexual violence in a 100-bed Emergency Shelter setting. Provide case management to clients in a residential setting by conducting initial client intake, safety planning, and conducting case management meeting one on one with clients on a regularly scheduled basis to develop and update goals, provide information and referrals regarding employment, healthcare, and other self-sufficiency related issues. Provide crisis intervention services by staffing 24-hour hotline on an as-needed basis.
Advocate for residents by accompanying to legal proceedings as needed, providing legal referrals and providing educational information regarding the legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided to residents in compliance with grant objectives in a timely manner. Implement and monitor monthly calendar of culturally relevant life skill building, psycho-educational, and empowerment activities for adult residents utilizing staff and volunteers.
Required Skills & Qualifications
Other Requirements
- Full Time/Non-Exempt: 36-hours a week
- Schedule:
- Sunday through Wednesday, 9:00 am to 6:00 pm, four 9-hour shifts per week, with one random flex day
- Wednesday through Saturday, 8:30 am to 5:30 pm, four 9-hour shifts per week, with one random flex day
- $40,000 annually
The Bridge is in search of a Bilingual Shelter Advocate who will provide legal advocacy, crisis intervention, on-call accompaniments, support groups and case management to survivors of domestic/sexual violence in a 100-bed Emergency Shelter setting. Provide case management to clients in a residential setting by conducting initial client intake, safety planning, and conducting case management meeting one on one with clients on a regularly scheduled basis to develop and update goals, provide information and referrals regarding employment, healthcare, and other self-sufficiency related issues. Provide crisis intervention services by staffing 24-hour hotline on an as-needed basis.
Advocate for residents by accompanying to legal proceedings as needed, providing legal referrals and providing educational information regarding the legal system, assisting with documentation of services for referral to other social service agencies that lead to self-sufficiency. Prepare documentation of all services provided to residents in compliance with grant objectives in a timely manner. Implement and monitor monthly calendar of culturally relevant life skill building, psycho-educational, and empowerment activities for adult residents utilizing staff and volunteers.
Required Skills & Qualifications
- Associate’s/Bachelor’s degree preferred, preferably in social sciences field. In lieu of educational requirement, High School Diploma/GED with a minimum of one year’s experience in social services or customer related field.
- Bilingual; English/Spanish.
- Must rotate on-call responsibility a minimum of approximately 2-3 24-hour shifts per month to provide accompaniments to victims of FV/SA at local hospitals, police departments, schools, etc.
- Knowledge of the dynamics of sexual and domestic violence, laws related to sexual and domestic violence and an overview of legal system.
- Ability to establish rapport and work with at-risk populations.
- Excellent communication skills required (both verbal and written); and ability to work independently.
Other Requirements
- Must pass criminal background investigation check
- Must pass drug screen
- Must provide and maintain current TX Driver’s License
- Must provide and maintain clean driving record and annually update driving record
- Must provide and maintain current auto liability insurance
- Must be authorized to work in the U.S
- Must be able to lift/carry (40) lbs, and ascend/descend stairs in emergency shelter setting.
Salary : $40,000
