What are the responsibilities and job description for the Release Triage Engineer position at The Brixton Group?
Duration: 12 months
Compensation: $45-55/hr
Location: 100% REMOTE
Responsibilities:
- Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting.
- Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis.
- Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet), network protocols, security (WPA).
- Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet.
- Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis.
- Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
- Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
- Design and enhance operational tools to improve system performance.
- Analyze data from millions of field devices to provide insights and support decision-making.
- Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
- Architect and implement DevOps solutions for operational improvement.
- Compare the metrics globally across various device models.
- Respond immediately to critical field issues, determine their triggers, and mitigate them
- Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders.
Requirements:
- 5 years of C/C and Linux experience.
- Defect Tracking Tools such as Jira.
- SCM Tools - Git & GitHub.
- 2 years of experience as a technical lead and mentoring a small team of engineers.
- 3 years with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
- One of Scripting language experience - BASH, Go, Python.
Nice to have skills:
- Embedded Systems experience.
- Experience AWS, Azure or other cloud infrastructure.
- Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.).
- Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
- Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
- Knowledge of RDK.
Salary : $45 - $55
