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Hotel Management Experience/Executive Hotel Experience/Bi-Lingual

The Burks Companies
Cherokee, NC Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 4/7/2025

Assistant Executive Housekeeper

60,000-$64,000 / year

The Burks Companies, Inc. (TBC) is looking to hire a full time Executive Housekeeper. Are you an energetic, get-it-done person who is looking for full-time work ? Do you want to work with a team that treats each other with dignity & respect and coaches each other? This Assistant Executive Housekeeper position will place you in a brand new, fully renovated luxury hotel / casino with a fantastic team. TBC offers a very comprehensive housekeeping training program. We also offer medical, dental, vision, life insurance, direct deposit as well as holiday and vacation pay . Our team is a very diverse group of employees, and we have a strong track record of promoting from within ! If this sounds like the right opportunity for you, apply today!

SCHEDULE AVAILABLE :

Mostly 7 : 00am - 4 : 00pm but actual schedule may vary at times.

ABOUT THE BURKS COMPANIES, INC. (TBC)

Our clients reside in very high-profile facilities, which rely on making the best first impression to their guests and visitors, requiring the highest standards of cleanliness and appearance. We achieve these standards for our clients by retaining an awesome team. That's why we offer you competitive wages, a comprehensive benefits program, a positive, respectful work environment and culture , opportunities for growth, and more !

A DAY IN THE LIFE OF AN ASSISTANT EXECUTIVE HOUSEKEEPER

  • You will have Housekeeping Supervisors to support the daily housekeeping function that will repeat directly to you. They will personally supervise the work activities of the Guest Room Attendants and Hotel Housemen personnel to ensure clean, orderly, and pristine rooms and guest experience areas throughout the hotel. Inspects rooms and common areas, including grounds and exterior common areas, for cleanliness. You will also be supported by Quality Control Inspectors and a dedicated Dispatcher / Administrator.
  • You will be responsible for overseeing your team. You will assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
  • Perform inventories to ensure proper par levels are consistently maintained.
  • Screen applicants, train new employees, and recommend / perform dismissals. Provides open communications, coaching and counseling to provide performance feedback to ensure maximum efficiency while promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets at minimal expenses.

The successful candidate must demonstrate excellent leadership, communication and team building skills with all associates, peers and across departments.

What are we looking for?

  • One to two years of post-high school education is preferred.
  • Previous work experience as an Assistant or Executive Housekeeping Manager or similar role
  • Working knowledge of computers
  • Possess a good command of the English language (bi-lingual is a plus) and ability to clearly and pleasantly communicate with guests
  • Thorough knowledge of hotel services, positive track record of quality housekeeping management excellence
  • Must have professional image and personality exuding confidence and leadership skills.
  • Customer Service : Sets the tone with team members that 5-Star Customer Service is the standard that we are to always attain. Responds promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
  • Team Work : Treats people with respect. Keeps commitments. Upholds organizational values. Manages completion of preventative cleaning programs as assigned.
  • READY TO JOIN OUR AWESOME COMMERCIAL CLEANING TEAM?

    Please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!

    OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

    Job Posted by ApplicantPro

    Salary : $60,000 - $64,000

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