What are the responsibilities and job description for the Budtender position at The Cake House?
The Cake House is hiring for our Battle Creek location! Born from a calling to supply the veteran community with a trusted medicine combating the effects of PTSD, reduce chronic pain, nausea, and many other common ailments effecting Veterans and civilians a like, we are excited to grow our team, and are looking for talented budtenders!
This position requires an ability to consult, sell, and provide excellent customer service. Budtenders are responsible for helping patients, answering their questions, checking them out, cash handling, and customer service. The budtender also assists the Management Team with activities and operations of the dispensary, while abiding by policies, procedures and operational guidelines.
Supervisory Responsibilities:
- None
Duties and Responsibilities:
- Ability to answer questions and assist customers/patients.
- Ability to provide great Customer Service
- Listen well and communicate effectively with a diverse audience
- Enthusiasm for our company, customers, team members, and products.
- Work in a team focused environment
- Organize items
- Use knowledge of cannabis products to assist customers
- Responsible for sales and patient experience by maintaining a tidy, safe and inviting store environment.
- Greet patients warmly when they enter; explain different medical cannabis products
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Handle cash and debit card transactions accurately with correct discount application; balance drawer nightly
- Maintain knowledge of current products, sales & promotions, policies regarding payment and exchanges and security practices
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Accurately use and maintain the Point of Sale (POS) system
- Restock inventory
- Clean shelves, organize inventory; maintain organized efficient workspace
- Must be able/willing to accommodate scheduling expectations including weekend, evening and holiday shifts
Required Skills/Abilities:
Skills/Qualifications:
- 2 years in retail or sales
- Ability to deal with different personalities, providing excellent customer service to all clients.
- Knowledge of cannabis/brands preferred or a strong willingness to learn
- Minimum 2 years of experience in the cannabis industry
- Willingness to learn and work in a team environment
- Ability to provide excellent customer service
- Friendly
- Responsible
- Ability to work variable shifts, including weekends
Physical Requirements
- Requires extended periods of standing
- Requires extensive keyboard work for product entry
- Requires bending and reaching into inventory storage bins
- Requires twisting
- Requires lifting 30-50 lbs.
- Other duties assigned by the Management Team
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $15 - $16