Demo

Customer Service Ambassador

The Cannabist Company
Villa Park, IL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/3/2025

Position Overview:

The Cannabist Company seeks a skilled Retail Associate to provide exceptional customer care and support the company's core values and culture in a fast-paced environment. As a key member of our dispensary team, you will work closely with dispensing facility leadership to deliver results while continuously evolving systems and processes.

Key Responsibilities:

  • Ensure all intake forms and other paperwork are properly completed and filed correctly, then enter all appropriate information into company databases for future reference.
  • Confirm patient purchase limits prior to admission into the consultation area and dispensary.
  • Provide exceptional customer relations by promoting and maintaining positive customer interactions.
  • Respond to customer inquiries regarding products, training, and general information.
  • Manage patient records through the use of state and company databases.
  • Maintain and update databases as needed.
  • Fulfill customer orders.
  • Responsible for sales and promotion of all products.

Minimum Qualifications (Skills, Knowledge & Abilities):

  • Must be at least 21 years of age.
  • Two years of direct customer service experience required.
  • Retail experience is a strong plus.
  • Experience with Point-of-Sales systems.
  • Understanding of and experience with Windows Operating System and Microsoft Outlook.

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