What are the responsibilities and job description for the HR Generalist - Healthcare - Hybrid position at The Care Team Home Health & Hospice?
Job Details
Description
Job Summary
The HR Generalist is responsible for managing day-to-day human resources operations, ensuring compliance with company policies, and contributing to a positive workplace culture. This role primarily focuses on employee relations, benefits and leave administration, compliance, and HR process improvement. The HR Generalist is a key resource for employees and managers alike, providing guidance and support on various HR-related matters.
Duties and Responsibilities
- Responsible for monthly benefits review, benefit enrollment and invoice audits, and general administrative tasks related to benefits.
- Assist employees with benefit enrollment and address inquiries related to medical, dental, vision, 401(k), and other benefit programs.
- Collaborate with broker and benefit carriers to resolve employee issues and ensure compliance with benefit plans.
- Manage disability claims and leave administration, ensuring timely delivery and processing of relevant documents.
- Assist with all internal and external HR-related inquiries or requests, including collaboration with compliance as needed.
- Assist with employee concerns, provide guidance in resolving workplace issues in alignment with company policies.
- Keep employee records up-to-date and ensure accurate documentation.
- Conduct audits of HR records and policies to ensure legal compliance.
- Conducts annual MVR verifications. Tracks and reports to ensure compliance.
- Ensures I-9 Compliance in collaboration with the HR Manager.
- Responsible for monthly and quarterly HR Quality Assurance and Performance Improvement (QAPI) data audit for 100% record compliance.
- Support the performance review process, track timelines, and ensure completion by managers and employees.
- Assist with the development and implementation of HR policies, programs, and initiatives.
- Manage and track training programs, ensuring compliance with any mandatory certifications.
- Assist with planning and coordinating employee engagement activities, events, and recognition programs.
- Promote positive employee engagement and a culture of respect and collaboration.
- Maintains knowledge of trends, best practices, regulatory changes, and innovative technologies in human resources.
- Maintain compliance with federal, state, and local employment laws and regulations, including FMLA, ADA, NLRB, FLSA, and EEO guidelines.
- Assist with special projects and initiatives as assigned, by the HR Manager or CPO.
Qualifications
Requirements, Skills, and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field required.
- At least 2-4 years’ experience in a progressively responsible Human Resources role.
- SHRM-CP or PHR is a plus.
- Home Care and Hospice experience preferred.
- Strong knowledge of employment laws and HR best practices.
- Proficiency with HRIS systems and Microsoft Office Suite.
- Exceptional interpersonal and communication skills.
- Ability to maintain confidentiality and manage sensitive information with discretion.
- Strong organizational and time-management skills.
- Ability to work well both independently and with a team.
Regulatory
- Must pass a criminal background check & MVR check.
- Completed health statement acknowledging ability to perform the duties of the position.
- Valid state driver’s license.
Environmental and Working Conditions
- Hybrid role with occasional travel for branch/employee support, recruiting events, staff meetings, or training.
Physical Demands
- May require occasionally working under stressful conditions.
- May require intermittent physical activity including walking, standing, sitting, and lifting.