System Engineer

The CCS Companies, a leader in Business Process Outsourcing, is looking to hire a qualified Systems Engineer to support our growing organization.

The Systems Engineer is a dedicated security position and is responsible for owning and managing inventory, patch management systems and procedures that support the corporate back-office environment by following industry best practices for applying service packs, hotfixes, security patches, drivers, firmware and operating system updates.

This is a full-time salaried position reporting to the Senior IT Systems Manager. The standard hours of operation are Monday through Friday, 8:30am to 5pm. Some off-hours may be required to accommodate maintenance windows and ensure the smooth functioning of our systems.

ESSENTIAL FUNCTIONS:

• Applies Operating System (OS) patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Upgrades and configures system software that supports corporate infrastructure applications per project or operational needs.
• Adheres to a strict maintenance schedule to ensure the availability of resources and installs required patches and updates while not breaking existing systems in the process.
• Gathers and consolidates inventory data on all servers.
• Collects OS data including hostname, location, IP address, MAC address, operating system and current revision level.
• Documents core server functions and the services/processes that are actively running in the environment.
• Supports resolutions for technical issues escalated from internal Help Desk system.
• Operates under minimal supervision and work with other staff members, peers and business partners on projects to maintain technical infrastructure systems, policies and procedures.
• Participates in an on-call rotation.
• Other duties may be assigned as required by business need.
• Ability to maintain a consistent and regular attendance in accordance with an established schedule.
• Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.

QUALIFICATIONS:

• Requires 7-10 years of relevant hands-on experience in a Systems Engineer role in a Windows Active Directory (AD) environment.
• 7-10 years of relevant experience applying service packs, hotfixes, security patches, drivers, firmware and operating system updates in Windows AD environment highly desired.
• 7-10 years of relevant experience administering Windows Server in support of business applications highly desired.
• Endeavor to constantly learn new things and keeps current with constantly changing information technology standards and be a self-motivator.
• Hands on experience with VMWare ESX (5.x or higher) and vSphere including centralized administration using Virtual Center, VCP certification a plus.
• Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
• Ability to work effectively as a team member, collaborating, contributing and cooperating with a highly talented group of Systems Engineers as well as business partners.
• Excellent written and verbal communication, listening and presentation skills.
• Hands on Microsoft Windows expertise (MCSE:Server Infrastructure a plus) and exposure to Linux.
• Familiarity with blade server system experience (HP preferred).
• Familiarity with SAN technologies (HP 3Par preferred).
• Strong troubleshooting, communication, and interpersonal skills.
• Availability after normal business hours as needed.

EDUCATION REQUIREMENTS:

• Bachelor’s Degree required.
• Microsoft Certification a plus.
• VCP Certification a plus.