What are the responsibilities and job description for the Quality Assurance Specialist position at The Center For Family Support?
Position Summary
The Quality Assurance Specialist for Self Directed Supports is responsible to ensure compliance, oversight, and adherence to all program regulations set forth by OPWDD Self Directed Services and agency guidelines.
Essential Duties and Responsibilities
- Audit / review department, program and agency business practices, both planned and unannounced. These include corporate compliance audits and record reviews for CFS-SDS.
- Review results of internal audits / reviews with administrative staff, provide technical assistance for correction and document all findings. Conduct follow-up program reviews.
- Support other agency departments in understanding and following regulations and best practices.
- Occasionally conduct investigations of allegations, incidents and corporate compliance issues according to OPWDD and / or OMIG guidelines. Conduct interviews, examine documents, collect evidence, and write reports concerning allegations of abuse and / or other incidents requiring investigation.
- Complete any needed follow up tasks relating to investigations.
- Provide, implement, and monitor recommendations as a result of investigations and audits to ensure follow-through, as assigned.
- Participate on agency committees as needed.
- Carry out tasks as delegated by supervisor(s).
- Position requires flexible hours; off hours on call responsibilities; and travel to all agency sites as needed.
Education and Experience
Required Skills / Abilities / Competencies
Salary Range
52,000 - $55,000
The Center for Family Support provides equal employment opportunities to all. We celebrate the wonderful qualities that make each of us unique and greatly value how they enrich the work we do. If you want to work with a caring group of people making a difference in the lives of the people we serve, apply today!
Salary : $52,000 - $55,000
