Human Resources Generalist (Employee Relations)

GENERAL SUMMARY

Under direction, is responsible for day-to-day operations of the Human Resources office with a variety of client departments by interpreting, administering and ensuring compliance with all federal, state and labor law as well as with CHCS policies, procedures, and programs. The HR Generalist is responsible for aligning business objectives with employees and management in the Business Units within any of the following disciplines: recruiting, compensation, benefits, HRIS and employee relations.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

• Bachelor’s degree and 3 years of experience in Human Resource Management, Business, or other related fields
• OR 5 years of experience in Human Resource Management, Business, or other related fields

ESSENTIAL DUTIES & RESPONSIBILITIES

Employee Relations:

• Investigates and resolves employee complaints, grievances, allegations of misconduct, retaliation, or violations of company policy and employment law while maintaining confidentiality and impartiality throughout the process.
• Advises managers and supervisors consistently and effectively in managing the Employee Handbook policies and Administrative Directives, ensuring compliance with federal, state, and local employment laws and regulations.
• Effectively mediates conflict, disputes, and grievances between employees and/or management.
• Collaborates with management in preparing and reviewing disciplinary actions to address employee behavior/performance.
• Collaborates with legal counsel and/or other departments to resolve matters.
• Tracks trends in employee relations cases and turnover; collaborates in developing strategies to address underlying issues.
• Maintains accurate and confidential records of employee relations cases, investigations, and outcomes.
• Maintains state and federal labor law poster compliance.
• Delivers Employee Relations presentation and required documentation for signature at New Employee Orientation.
• Supports the centralized exit process, including conducting exit interviews and guiding exiting employees on benefit, pay, and retirement information.
• Responds to unemployment claims and participates in appeal hearings.

Compensation & Benefits:

• Prepares and maintains job descriptions for each position in the organization, ensuring that descriptions accurately reflect the work incumbents perform.
• Interviews and surveys employees and managers to gather and document job, organizational, and occupational information, including duties, responsibilities, and skills required by each job.
• Prepares and maintains job classifications and salary scales.
• Assists in coordinating annual Open Enrollment.
• Assists employees with benefit plans, coverage, and deduction inquiries.
• Participates in the interactive process for employees who qualify for ADA accommodations providing job protection under the Americans with Disabilities Act and related regulations, city policies, rules, and other guidelines.
• Reviews Tuition Reimbursement applications and payment requests.

Other Requirements

• Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business.
• Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
• NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
• NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.

SUPERVISION

• Job has no responsibility for the direction or supervision of others however frequently advises supervisors, managers and other leadership positions.

PHYSICAL DEMANDS

• The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.

BENEFITS

* **Day one Benefits

* **Day one PTO accrual

* **11 Paid holidays

* ***Two additional floating holidays after your first year of employment

* **Retirement Plans

* ***Tuition Reimbursement

* ***Reimbursement for Licenses and Certifications

* ***Clinical Supervision Reimbursement

Job Type: Full-time

Pay: $69,295.07 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $69,295