HR GENERALIST

Job Description

GENERAL SUMMARY
Under direction, is responsible for day-to-day operations of the Human Resources office with a variety of client departments by interpreting, administering and ensuring compliance with all federal, state and labor law as well as with CHCS policies, procedures, and programs. The HR Generalist is responsible for aligning business objectives with employees and management in the Business Units within any of the following disciplines: recruiting, compensation, benefits, HRIS and employee relations.

ESSENTIAL DUTIES & RESPONSIBILITIES
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
Employee Relations:

• Investigates and resolves employee complaints, grievances, allegations of misconduct, retaliation, or violations of company policy and employment law while maintaining confidentiality and impartiality throughout the process.
• Advises managers and supervisors consistently and effectively in managing the Employee Handbook policies and Administrative Directives, ensuring compliance with federal, state, and local employment laws and regulations.
• Effectively mediates conflict, disputes, and grievances between employees and/or management.
• Collaborates with management in preparing and reviewing disciplinary actions to address employee behavior/performance.
• Collaborates with legal counsel and/or other departments to resolve matters.
• Tracks trends in employee relations cases and turnover; collaborates in developing strategies to address underlying issues.
• Maintains accurate and confidential records of employee relations cases, investigations, and outcomes.
• Maintains state and federal labor law poster compliance.
• Delivers Employee Relations presentation and required documentation for signature at New Employee Orientation.
• Supports the centralized exit process, including conducting exit interviews and guiding exiting employees on benefit, pay, and retirement information.
• Responds to unemployment claims and participates in appeal hearings.

Compensation & Benefits:

• Prepares and maintains job descriptions for each position in the organization, ensuring that descriptions accurately reflect the work incumbents perform.
• Interviews and surveys employees and managers to gather and document job, organizational, and occupational information, including duties, responsibilities, and skills required by each job.
• Prepares and maintains job classifications and salary scales.
• Assists in coordinating annual Open Enrollment.
• Assists employees with benefit plans, coverage, and deduction inquiries.
• Participates in the interactive process for employees who qualify for ADA accommodations providing job protection under the Americans with Disabilities Act and related regulations, city policies, rules, and other guidelines.
• Reviews Tuition Reimbursement applications and payment requests.

MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience

• Bachelor’s degree and 3 years of experience in Human Resource Management, Business, or other related fields
• OR 5 years of experience in Human Resource Management, Business, or other related fields

Licenses or Certifications

• None

Other Requirements

• Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business.
• Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
• NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
• NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.

PREFERRED QUALIFICATIONS

• SHRM-CP, SHRM-SCP, PHR, or SPHR Professional certification(s) are preferred.

SUPERVISION

• Job has no responsibility for the direction or supervision of others however frequently advises supervisors, managers and other leadership positions.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:

• Applicable software applications.
• Human Resources policies and procedures.
• Modern office procedures, methods and computer equipment.

Skilled in:

• Customer service and ensuring all employee and manager questions are answered in a timely and consistent manner.
• Organization and time management.
• Performing a variety of duties, often changing from one task to another of a different nature.
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.

Ability to:

• Accurately organize and maintain paper documents and electronic files.
• Build and promote programs.
• Conduct research.
• Effectively communicate, both verbally and in writing.
• Establish and maintain effective working relationships.
• Maintain accurate and complete records.
• Maintain the confidentiality of information and professional boundaries.
• Meet schedules and deadlines of the work.
• Perform analysis.
• Run accurate reports.
• Understand and carry out oral and written directions.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.
• Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
• Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.

Monday - Friday 8:30am - 5:30pm 6800 Park Ten - South

Code : 6236-3

MAXIMUM SALARY: $69,295.08

Salary : $69,295