What are the responsibilities and job description for the IT Director position at The Ceres Group?
Job Title : IT DirectorJob Function : CTOLocation : Boston, MAIndustry : EducationHealthcareJob Number : JO-2201-1378IT Director – Boston Based Position Summary : The Information Technology (IT) Director position reports to the VP of IT and is responsible for the leadership of IT environment and overall integrity of the firm's infrastructure and ongoing operation. The overall leadership include managing the relationship with Managed Service Provider, driving the infrastructure strategy (closely linked to the firm's overall IT strategy), and managing the seamless integration of IT services into the larger corporate environment. The technical work will include oversight of physical and virtual networks, servers, laptops, workstation, printers, A / V equipment, tickets and other computing equipment including managing the managed services resources and partner relationship. Position Responsibilities : Leadership : Align IT end user services strategy and infrastructure strategy with overall IT goals, as well as our organizational goals.Oversee and drive all adoption of end user productivity tools, infrastructure and networking projects, including budget management.Maintain accounts and reconcile monthly numbers to the budget Manage vendor / partner relationships, contracts, and license compliance.Manage, define and update core IT policies and standardsManage IT audit recommendations and follow upBudget management and planningDefine and lead improvement efforts for your area.Technical responsibilities : Manage and support our computer operations, infrastructure, desktop support, network administration, user services, information security and data center.Participate in the development and implementation of strategies for upgrade, expansion, disaster recovery planning, continuous improvement and preventive maintenance of all IT systems.Responsible for the introduction of new systems and hardware / software rolloutsEnsure that company assets are tracked and maintained responsiblyStay abreast of changing technologies and practices and their impact on our businessBe on call 24 / 7 / 365 to support the businessSupport disaster recovery plans Manage back-up, archiving and security systemsEnsure the firm's Information Systems are in compliance with pertinent regulationsResearch and recommend new technologies Other duties as assignedPosition Knowledge, Skills and Abilities : Thorough understanding of and previous experience with : Software licensing MS Active DirectoryVOIP phone systemsMobile platforms and enterprise integrationMicrosoft Office and Office 365Networking – DNS, Switches, Firewalls and RoutersITIL framework and security best practicesFamiliarity with : System Center ServicesWindows Update Server (WUS)SMTPMS SQL ServerPCI, FISMA, and WISP compliance and their business impactBusiness continuity best practices Ability to manage a team of IT professionals and strong contractor / partner management skillsAbility to work independently and in a team environmentAbility to work with a team approach and in a service-oriented mannerAbility to deliver results and present via data / metricsAbility to provide and receive constructive feedbacks and concernsAbility to deliver world-class customer service and a strong desire to help Position Qualifications : Bachelor's degree in Computer Science, MIS, Engineering or related discipline required; Master's degree preferred At least 7 years of experience working in an IT setting, 2-3 years of management experience requiredAbility to collaborate with and support broad range of staffStrong organizational skills with ability to prioritize in a dynamic, fast-paced environmentStrong interpersonal and customer service skillsStrong understanding of Microsoft technologies including Azure hosting and Office 365 suite requiredCommitment to our ValuesCommitment to equity, anti-racism, and the improvement of societal systems