What are the responsibilities and job description for the Associate, Health & Safety (Seasonal) position at The Chicago Cubs?
GO BEYOND THE IVY
Our business is a team sport built on creating and delivering memorable experiences around Cubs baseball and other live events.
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JOB TITLE : Associate, Health & Safety (Seasonal)
DEPARTMENT : Environmental Health and Safety
ORGANZIATION : Chicago Cubs
REPORTS TO : Supervisor, Health & Safety
FLSA STATUS : Nonexempt
COMPENSATION : New hire pay rate $17.00 per hour USD
BEING PART OF THE TEAM
Our business is a team sport that began on a field with baseballs and bats and has evolved into one of the most recognizable brands in sports an entertainment through Cubs baseball and live events. Our success is driven by our people, who work in an engaging, collaborative, and inclusive environment. As a team, we continue to build a culture on and off the field that delivers unforgettable experiences for one another, our fans and community. In support of that effort, we expect associates to work primarily in our office. Are you ready to be part of it?
THE CHICAGO CUBS FRANCHISE is a charter member of Major League Baseball's National League. Since 1876, the team has won the National League pennant 17 times and was the first team to win back-to-back World Series titles in the 1907 and 1908 seasons. In 2016, the Chicago Cubs made history again when the team won its first World Series in 108 years, ending the longest championship drought in North American sports. Known for its ivy-covered outfield walls, hand-operated scoreboard and famous Marquee sign, iconic Wrigley Field has been the home of the Chicago Cubs since 1916, making it the second oldest ballpark in Major League Baseball.
HOW YOU'LL CONTRIBUTE
The Health & Safety Seasonal Associate will serve as a liaison between Event Professionals and operational departments within the campus. The primary goal is to ensure a high standard of organization, communication, documentation, and appropriate follow-up during baseball games and concert events. This role involves maintaining a visible and accessible floor presence to deliver "best-in-class" service to guests at Wrigley Field, Gallagher Way, and the American Airlines conference center. The position requires flexibility in working hours to align with business needs.
Interview & Hiring Timeline : interviews with qualified candidates are anticipated to take place beginning in February and then monthly throughout the summer.
THE DAY-TO-DAY :
- Support the execution of incident investigations across Wrigley Field and Gallagher Way by responding to incidents and gathering appropriate documentation.
- Proactively monitor events for risks and assist in responding to critical incidents as needed.
- Complete campus-wide health and safety inspections; report any issues to your Supervisor.
- Assist in any other compliance-related tasks as defined by the Manager, Environmental Health and Safety, or your Supervisor.
- Deliver best-in-class guest service through all touchpoints via the Cub's service brand, "Marquee Moments."
- Greet guests upon arrival; resolve guest complaints and answer questions to customers' satisfaction.
- Support frontline associates in designated areas during events.
- Communicate effectively with various game day associates.
- Promote teamwork and employee morale.
- Perform additional responsibilities as needed and as directed by your supervisor.
WHAT YOU'LL BRING :
WHAT SETS YOU APART :
TOTAL REWARDS :
The Chicago Cubs and its affiliates embrace diversity and are committed to building a team that represents all communities. We hold ourselves accountable to include new and different voices in our organization. Everyone is welcome here, and we celebrate what makes each of us unique.
Response Expectations :
Due to the overwhelming number of applications we receive, we unfortunately may not be able to respond in person to each applicant. However, we can assure you that you will receive an email confirmation when you apply as well as additional email notifications whether you are selected to move forward for the position or not. Please note, we keep all resumes on file and will contact you should we wish to schedule an interview with you.
T h e Chicago Cubs and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
Salary : $17