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Cash Cage Cashier

The Chickasaw Nation
Wilson, OK Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 5/26/2025

We are currently looking for a Part Time 38 Cash Cage Cashier to join our team located at the Black Gold Casino

Summary :

Cashes tickets and chips presented by patrons while maintaining a balanced bank; provides service to our internal and external guests.

Responsibilities :

  • Provides first class customer service - courteous and helpful to all internal and external customer types
  • Answers questions in a courteous and professional manner
  • Partners with internal and external services as needed to ensure appropriate referral is made
  • Greets and engages with a smile
  • Determines needs, seeks positive experience and outcomes
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
  • Maintains general upkeep of work area and maintains a safe environment
  • Maintains and promotes professionalism
  • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
  • Adheres to Chickasaw Nation dress code standards
  • Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Maintains files, logs, and records
  • Cashes out patrons and give correct change
  • Counts and records the exchange of assigned funds at the beginning and throughout the shift with a goal of enforcing accurate exchanges
  • Balances all funds at the completion of each shift in partnership with a supervisor or manager
  • Performs all other duties as assigned

Competencies : Essential :

  • Able to follow instructions, both written and oral
  • Able to adhere to all scheduling and attendance requirements
  • Honesty, truthfulness, reliability, accountability
  • Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
  • Knowledge of all casino promotions through communication with leadership and using internal resources such as newsletters, TV and promotions cards
  • Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
  • Skills : Essential :

  • Must be able to operate a computer and / or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)
  • Experience : Nonessential :

  • 1 year directly related experience
  • Education : Essential :

  • High School, GED or Equivalent
  • Credentials : Essential :

  • Pass gaming background check
  • Gaming license or permit as required by assigned position
  • Working Conditions : Essential :

  • May work where cigarette smoking occurs
  • Bright and Flashing lights
  • Fast-paced
  • Noisy
  • Communications written, verbal
  • Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
  • Pass pre-employment drug test
  • Hand-eye coordination, reach and grasp
  • Manual dexterity
  • Listening and hearing ability
  • Push / pull heavy carts or equipment of one or more types
  • Repetitive motions
  • Sitting up to 100% of shift
  • Standing up to 100% of shift
  • Visual acuity for detail, distance, color, depth perception
  • May work day shift
  • May work evening shift
  • Must be flexible with work schedule
  • May work holidays
  • May work night shift
  • May work rotating shifts
  • May work weekend shift
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