What are the responsibilities and job description for the Transportation Specialist position at The Chickasaw Nation?
We are currently looking for a Full Time Transportation Specialist to join our Transportation Services Southern Route team located at the Ardmore Transportation Office working .
Summary :
Transports Chickasaw citizens and other Native Americans to and from non-emergency medical appointments and to pick-up and deliver medications within the Chickasaw Nation with an emphasis in and around the assigned area.
Responsibilities :
Maintains schedule to establish time and mileage as best possible
Properly cares for vehicle and it's component parts as prescribed by the company to maximize wear and to extend its useful life
Inspects each vehicle weekly using the correct procedure and completes the trip inspection form, check safety equipment
Keeps vehicle clean and orderly with daily cleaning after each trip as well as checks for lost items
Fuels vehicle, checks and adds fluid when needed in accordance with Chickasaw Nation standards
Attends all required in-service training, school, required meetings and training as well as any other required meetings
Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed
May transport items within the Chickasaw Nation with an emphasis in and around assigned area
Reports any unusual behavior, conflicts, or physical and mental health concerns to line of support
Seeks support from leadership when experiencing personal challenges impacting work performance
Provides first class customer service - courteous and helpful to all internal and external customer types
Answers questions in a courteous and professional manner
Partners with internal and external services as needed to ensure appropriate referral is made
Greets and engages with a smile
Determines needs, seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains general upkeep of work area and maintains a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Performs all other duties as assigned
Competencies : Essential :
Ability to work effectively in a stressful environment or situation
Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Good driving record and be insurable by the Chickasaw Nation
Operate standard and automatic vehicles
Focus on a single task for pro-longed periods of time
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Understand Native American culture and tribal programs
Knowledge of federal, state and local law and law enforcement regulations
Knowledge of motor vehicle laws and regulations
Knowledge of reading and use of a map
Care for people with diverse special transportation needs
Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
Ability to remain calm under stress
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Keeps written records
Skills : Essential :
Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service
Experience : Essential :
No prior experience required
Education : Essential :
High School, GED or Equivalent
Credentials : Essential :
Must be 21 years of age or older
Pass general background check
Class A Commercial Driver's License
Standard Driver's License
Working Conditions : Essential :
Customer service
Elder / citizen homes
Works in a hospital or clinic environment
Mix of office / non-office settings
Organized
Outside, all weather conditions
Structured
Computers, printers, phones
Potential exposure to biohazards
Potential exposure to contagious diseases
Moving mechanical parts
Communications phone, computer
Communications written, verbal
Communication with groups
Interacts with young children
May be required to assist individuals with unmanaged emotions
Effective work relationships inside and outside organization
Interruptions
Interacts with patients in difficult and / or emergency situations
Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
Interacts with young children
Pass pre-employment drug test
Frequently bend, kneel, stoop, push, reach
Able to drive assigned vehicle types
Frequently assist with lifting patients
Sometimes lift and or carry up to 100 lbs
Sometimes lift and or carry over 100 lbs
Light to non-strenuous work
Sitting up to 50% of shift
Standing up to 25% of shift
Visual acuity for detail, distance, color, depth perception
Walking up to 25% of shift
May work day shift
May work evening shift
May work night shift
May be on-call
May work weekend shift
Travel is primarily in Oklahoma
Requires driving
Requires driving for extended periods
Travels up to 50%
Car, van, light truck
Must not have charges or arrests for substance abuse related offenses within the past two years
If applicable, must have at least one year of sobriety
May be required to assist individuals who are under the influence
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