What are the responsibilities and job description for the Business Manager/Oral Gen Program, FamilySearch, on-site, full-time position at The Church of Jesus Christ of Latter-day Saints?
Job Description
The Business Process Analyst 1 is an intermediate professional who provides support for assigned business processes. The analyst considers processes that span assigned work groups within various areas of the department with the ability to perform work-level tasks and steps, while maintaining an understanding of how the processes, applications, systems, tools, and people contribute to the purpose and objectives of the department. The purpose of the analysis is to discover opportunities for optimization, to define touchpoints across processes, and to assess alternative solutions to enhance and/or correct ‘at risk' processes.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
Responsibilities
Design, document, and implement new business processes and/or improve existing processes for collecting oral genealogy in countries around the globe.
Consistently execute routine business processes that provide essential data to help operations managers and others make critical business decisions.
Assist team members and management in business problem solving. Write technical user documentation. Assist in budget planning, forecasting, and management. Write and maintain standardized and ad-hoc Salesforce reports.
Ensure business processes meet partner and department needs. Establish guidelines for process and supporting product troubleshooting, problem identification and solution recommendations; conducts analysis for resolution as need arises; makes recommendations to Business Process Manager and/or Business Process Analyst 2 on procedural process changes, product enhancement, and ways to resolve systems.
Assist with the design and development of process and supporting product enhancements including the testing and implementation of process solutions; provides process analysis, design, testing and implementation procedures before process and supporting products are implemented.
Support various special projects and research assigned by division management that requires data compilation analysis for assigned work groups; interact with relevant partners in other divisions or departments to resolve basic process issues.
Required
QUALIFICATIONS
Education
About Us
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
The Business Process Analyst 1 is an intermediate professional who provides support for assigned business processes. The analyst considers processes that span assigned work groups within various areas of the department with the ability to perform work-level tasks and steps, while maintaining an understanding of how the processes, applications, systems, tools, and people contribute to the purpose and objectives of the department. The purpose of the analysis is to discover opportunities for optimization, to define touchpoints across processes, and to assess alternative solutions to enhance and/or correct ‘at risk' processes.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
Responsibilities
Design, document, and implement new business processes and/or improve existing processes for collecting oral genealogy in countries around the globe.
Consistently execute routine business processes that provide essential data to help operations managers and others make critical business decisions.
Assist team members and management in business problem solving. Write technical user documentation. Assist in budget planning, forecasting, and management. Write and maintain standardized and ad-hoc Salesforce reports.
Ensure business processes meet partner and department needs. Establish guidelines for process and supporting product troubleshooting, problem identification and solution recommendations; conducts analysis for resolution as need arises; makes recommendations to Business Process Manager and/or Business Process Analyst 2 on procedural process changes, product enhancement, and ways to resolve systems.
Assist with the design and development of process and supporting product enhancements including the testing and implementation of process solutions; provides process analysis, design, testing and implementation procedures before process and supporting products are implemented.
Support various special projects and research assigned by division management that requires data compilation analysis for assigned work groups; interact with relevant partners in other divisions or departments to resolve basic process issues.
Required
QUALIFICATIONS
Education
- Bachelor's degree in related field
- 3 years of business operations or related professional experience
- 2 years of experience managing technical products or processes
- Professional experience in IT business operations, business and systems analysis, process design and a solid understanding of general desktop computing, including database and spreadsheet functionality.
- Simplify complex ideas into easy-to-understand documents. Create user manuals, software installation guides, and how-to guides.
- Demonstrates focus, discipline, intelligence, responsibility, diligence, and an inclination towards performance orientation.
- Experience with abstract concept reasoning, problem solving, statistic compilation, and presentation skills.
- Knowledge of organizational change management.
- Business writing and technical writing skills.
- Familiarity and competence with Microsoft Office products like Word, Excel, Powerpoint, SharePoint, and Teams.
- This job operates in a professional office environment.
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment.
About Us
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
