What are the responsibilities and job description for the System Application Support – BYU-Pathway Worldwide (Part-time Student Employee) position at The Church of Jesus Christ of Latter-day Saints?
Job Description
The person in this role is responsible for assisting in the user and student provisioning process for the new Anthology systems. Additionally, this person will support workforce users troubleshoot access issues, document processes, assist in release management processes, and other assignments that come from the Anthology implementation. This position reports to the Application Administrator, who will oversee the work assignments and day-to-day responsibilities.
Important: By applying for this position, you are indicating that you are currently authorized to work in the United States without sponsorship, are willing to physically reside and perform the work in Utah or Idaho, and are currently enrolled as a degree seeking student at one of the CES Institutions (Ensign College, BYU-Pathway Worldwide, BYU, BYU-Idaho, or BYU-Hawaii Online).
Responsibilities
RESPONSIBILITIES
QUALIFICATIONS
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
The person in this role is responsible for assisting in the user and student provisioning process for the new Anthology systems. Additionally, this person will support workforce users troubleshoot access issues, document processes, assist in release management processes, and other assignments that come from the Anthology implementation. This position reports to the Application Administrator, who will oversee the work assignments and day-to-day responsibilities.
Important: By applying for this position, you are indicating that you are currently authorized to work in the United States without sponsorship, are willing to physically reside and perform the work in Utah or Idaho, and are currently enrolled as a degree seeking student at one of the CES Institutions (Ensign College, BYU-Pathway Worldwide, BYU, BYU-Idaho, or BYU-Hawaii Online).
Responsibilities
RESPONSIBILITIES
- Employee Technical Support:
- Prompt and effective troubleshooting assistance.
- Assist software acquisition, set up, use, and communication.
- Facilitate release management communication.
QUALIFICATIONS
- Technical Training: Ability to provide basic technical training to peers.
- Technical Support: Familiar with troubleshooting and support for various IT issues related to Anthology.
- Organization: Strong organizational skills to manage equipment and support tasks effectively.
- Communication: Excellent communication skills for interacting with staff and students.
- Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.
- Technology Education: Studying Technology, administrative assistance, finance, and/or Business.
- Software Systems: Working Knowledge of software systems and IT infrastructure.
- Technical Support: Experience in technical support roles
- Collaboration: Experience working in group projects or team-oriented environments.
- Project Management: Experience in IT processes, planning, software, infrastructure, etc.
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
