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Reimbursement Policy & Payment Integrity Leader

The Cigna Group
Bloomfield, CT Other | Full Time
POSTED ON 4/25/2025
AVAILABLE BEFORE 6/25/2025
The job profile for this position is Operations Managing Director, which is a Band 6 Management Career Track Role.

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Role Summary:

The RP/PI Managing Director is a strategic leadership position within Cigna Healthcare responsible for strategy and resource planning, performance oversight, and value governance with a specific focus on reimbursement policy and payment integrity functions and related capabilities. 

Primary Responsibility & Decision Making, include but not limited to:

  • Market competitive intelligence assessment related to payor and provider reimbursement trends. (inclusive of competitive gap assessment.
  • Overall management of reimbursement policy value creation processes: .
    • Oversight payment trends, coordinate RCA and define strategic and tactical solutions with business leaders as necessary 
    • Convening internal and external stakeholders to develop strategy and opportunity pipeline
    • Business case development of identified opportunities with oversight accountability for prioritizing portfolio of initiatives
    • Convenes cross functional clinical, operational and contracting partners to ensure successful design and implementation of identified opportunities.
    • Business owner of technology investment and related capabilities (including vendor management as necessary).
    • Monitoring and reporting on the performance and impacts of RP/PI Policy changes.
    • Communication(s) management, development and maintenance of payment policies (both internal and external).
    • When necessary coordinate opportunities that may be better served via alternative delivery mechanism (e.g. contracting, medical management, etc.)
  • Works in close partnership with payment integrity operations, clinical policy, analytics, and technology teams
  • Member of the Affordability leadership team, responsible for Cigna’s Healthplan affordability strategy, roadmap, and value delivery.   
  • Directly manages baseline funding pool to allocate funds to functional teams needed to deliver prioritized initiatives and responsible business leader for oversight and feature prioritization for $15M in capability investments.
  • Directly manages a team of business leaders and analysts with direct responsibility for talent recruitment, hiring, training and development of team members. 
  • Key resource for workflow connectivity & interoperability between Cigna and providers

Qualifications and Experience:

  • Deep understanding and experience in the healthcare industry and marketplace.
  • Degree in finance, economics, analytics, healthcare economics, or healthcare management.  Advanced degree preferred. 
  • Systems, data and operational understanding and background.
  • Experience in financial modelling and healthcare economics and analytics.
  • Minimum of 5 years in the healthcare industry with experience in claim payment and administration.   At least 5 years of team management.
  • Ability to partner and engage with business leaders and clinical experts both external and external and operational and technology teams.
  • Prior experience working in a matrixed organization and leading a large-scale governance process and structure is preferred.

Competencies Required for the Role:

  • Strategic Mindset
  • Cultivates Innovation
  • Courage
  • Drive Results
  • Communicates Effectively
  • Ensures Accountability
  • Strong Collaboration and Partnership


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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