Manager, Human Resources

Summary

• Supervises, directs, and evaluates assigned staff: plans, directs and reviews work of individuals and the team; processes employee concerns and problems and counsels as appropriate; recommends discipline, disciplinary actions, or discharge; completes employee performance appraisals and salary increases.
• Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; develops and oversees employee work schedules to ensure adequate coverage and control; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise.
• Supports Human Resource Business Partners through Employee Relations investigations and resulting actions.
• Responsible for analyzing, interpreting, and evaluating information, arguments, and evidence to draw conclusions and form judgments.
• Oversees Talent Acquisition process and ensures standards are enforced.
• Participates in the Human Resources Department leadership team: provides recommendations and/or leadership related to planning, process improvement, and other department-wide initiatives to department director.
• Manages and participates in evaluation of current processes, operations issues for functional area of assignment; conducts gap analysis; evaluates current processes; develops solutions and implementation strategies to address gaps; and develops and implements guidelines and communications for new processes.
• Provides strategic and operational consultation for department directors, leaders, and supervisors regarding workforce planning, talent development, organizational structure, performance leadership, employee relations and discipline, employee return to work, etc.; conducts employment-related investigations; summarizes findings and conclusions; provides recommendations; assists employees resolve work-related questions and concerns; and assists in identifying solutions and preparing corrective actions, as needed.
• Serves as staff liaison to Civil Service Board: coordinates board elections; schedules and attends board meetings and grievance hearings; oversees production of minutes and other board documents; consults with employees and supervisors regarding grievance process; provides information and answers questions for employees; assists in preparing documents and gathering information for grievances; may conduct employment-related investigations; assists employees resolve work-related questions and concerns; and coordinates with board and City legal staff, as needed.
• Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles, trends, and practices relating to functional area of assignment; reads professional literature; maintains professional affiliations; and attends meetings, workshops, conferences, and training sessions as required.
• Communicates with City administrators and elected officials, supervisor, subordinates, other City employees, third party service contractors, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, time sheets, standard operating procedures, HR policies and procedures, Civil Service Board documents, drafts of correspondence, public records requests, job postings, offer letters, personal action forms, employee documents, employee relations reports, corrective action documents, training materials, contracts, change orders, staff reports, disciplinary memos, professional development calendars and catalogues, investigation summaries, policy drafts, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

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  Hiring range: $70,270.99 - $77,298.09
• 13 paid holidays, plus you will earn paid sick and vacation hours
• Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options
• Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds

About you:

Bachelor’s Degree in Human Resources, Organizational Management, Public Administration, or a related field required; supplemented by seven years of progressively responsible experience, to include lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid North Carolina driver’s license. International Public Management Association for Human Resources Senior Certified Professional (IPMA-SCP), Senior Professional in Human Resources (SPHR), Society for Human Resource Management Senior Certified Professional (SHRM-SCP) or similar certification preferred.

Persons of all genders and races are encouraged to apply.

Other things to know:

• Full time 37.5 hours per week, exempt position

• Work Schedule: Monday - Friday

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer.

Performance Aptitudes:

Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

ADA Compliance:

Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds,