What are the responsibilities and job description for the Business Analyst position at The City of Cedar Park?
The City of Cedar Park
ABOUT CEDAR PARK
The City of Cedar Park is a vibrant suburb of over 83,000 residents, located 17 miles northwest of downtown Austin and recognized for its quality of life in the fast-growth dynamic Central Texas region. Cedar Park is the fourth largest city in the Austin metropolitan area, shares a border with Austin, and is ideally situated for corporate headquarters with a growing number of high tech and major manufacturing employers. With deep roots as a small community and ability to retain a hometown feel, it is known for its outstanding schools, probusiness climate and relaxed family environment. Named one of the Best Suburbs for Growing Families and Best Small City in America in 2020, Cedar Park offers all the benefits of life in an emerging first ring suburb in a region known for its high tech, innovation and live music, with desirable neighborhoods, an entrepreneurial business environment, and an effective, well managed city government.
VISION
We image the City of Cedar Park as a family-oriented community, one of compassion, integrity, diversity and many faiths. We are an attractive destination, a leader in business development and committed to an exceptional quality of life for all.
The Position
JOB SUMMARY
The Business Analyst will play a key role in evaluating business processes, identifying areas for improvement, and developing data-driven solutions to enhance efficiency and effectiveness. This position requires strong problem-solving skills, the ability to gather and interpret complex data, and excellent communication to collaborate with stakeholders across departments.- Facilitate business process analysis with stakeholders to identify and match technical solutions with business requirements.
- Gather and document business requirements from stakeholders and translate them into actionable insights.
- Develop reports, dashboards, and visualizations to support data-driven decision-making.
- Collaborate with internal stakeholders and external vendors to facilitate the integration of systems, optimize existing technology, and apply timely/effective software upgrades.
- Assist in project management tasks, ensuring timely delivery of solutions.
- Communicate findings and recommendations to leadership through presentations and reports.
- Document processes, requirements, and risks that guide development and implementation of systems.
- Coordinate IT projects with stakeholders to ensure timely, budget-conscious, and scope-aligned delivery.
- Assist in resource allocation, and the coordination of training to support project outcomes and system enhancements.
ESSENTIAL JOB FUNCTIONS:
Business Analysis:
- Analyze business needs and processes, matching potential technical solutions with those needs.
- Review City business operations to define functional requirements, map business processes, and identify areas for improvement and automation.
- Specify and document potential integrations between different software systems, including data exchanges, software interactions, and database schema design.
- Collaborate with IS technical staff and users on technical designs, specifications, and system support.
- Analyze existing systems, recommending solutions to maximize technology utilization.
- Prepare functional specifications, evaluating cost impacts and long-term viability of solutions.
- Review, research, recommend, and assist in business process redesign, including updating policies and procedures.
- Assist in evaluating potential new software to ensure they meet technical requirements.
- Recommend software upgrades, support implementation, including testing to achieve project objectives.
- Arrange for necessary training for users and staff.
- Prepare and present special and recurring reports and recommendations.
- Assist in the preparation of project budgets, data compilation, report generation, and maintenance of databases, records, and files.
Project Coordination:
- Coordinate delivery of every IT project on time, within budget, and scope.
- Ensure the success of critical applications and initiatives.
- Identify, manage, and mitigate project risks and issues.
- Support the development of project charters to establish objectives, scope, technical feasibility, and approach with all stakeholders.
- Assist in ensuring resource availability and allocation.
- Help develop detailed project plans.
- Measure project performance using appropriate tools and techniques.
- Maintain project documentation.
- Coordinate internal resources and third parties/vendors for the effective execution of projects.
- Support the management of people and projects, facilitating team dynamics and communication
Acceptable Experience, Training, Certifications and Licenses
MINIMUM REQUIREMENTS
- Bachelor's Degree in Information Technology, Management Information Systems, Computer Science, Accounting, Finance, Economics, Business Administration, or a related field; Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
- Three (3) years of experience in business analysis with some experience in project coordination or support roles.
- Preferred Certifications: Certified Business Analysis Professional (CBAP), Project Management Professional, or similar. Knowledge of project management practices required.
Supplemental Information
ORGANIZATIONAL RELATIONSHIPS
Reports to: Director of Information Technology
Directs: This is a non-supervisory position
Other: Works closely with City departments, co-workers, general public, and representatives of various organizations and agencies.
EQUAL OPPORTUNITY EMPLOYER
The City of Cedar Park is an Equal Employment Opportunity (EEO) employer. As an EEO employer, the City will conduct its staffing activities, selection, promotion, demotion, transfer, training, and separation in accordance with Federal, State, and Local EEO laws and regulations as they affect the City. The City of Cedar Park will not discriminate against any applicant or employee based on race, color, national origin, sex, age, religion, veteran status, or disability.
The City of Cedar Park strives to provide the best quality of life for its employees, the City provides a number of opportunities for all regular full-time employees to participate in group medical, dental, life insurance and long-term disability programs. Retirement options are provided by the Texas Municipal Retirement System (TMRS). Other programs such as paid vacation time, deferred compensation and educational assistance are also offered. Click here to view our benefits.
