What are the responsibilities and job description for the Part-time Guest Services Representative- Country Club position at The City of Coral Gables?
The City of Coral Gables, Florida, The City Beautiful, a progressive, international, coastal and historic City is seeking a highly qualified professional who is inspired by interesting challenges of an established, but dynamic community for the position of Part-Time Guest Services Representative. The City has a population of 51,000 residents, has a vibrant downtown and is home to the University of Miami. It is proud to be ranked by Forbes.com ninth out of America's Top 25 Towns to Live Well and America's sixth most successful walkable suburb by the Wall Street Journal.The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Provides exceptional customer service in person and over the telephone.
Operates a multi-module and global recreation management system including Point of Sale, activity registration, pass management, rental reservations, ticket sales, report processing and etc. Operates a cash register/drawer and perform mathematical calculations.
Handles cash, reconciles deposits, and changes banks; performs end of shift/day reports.
Assists customers in providing information on and processing program registrations, facility rentals, and memberships.
Operates a variety of office equipment including a multi-line telephone system, computer, copy machine and fax machine.
Performs routine clerical duties. Files and archives records; prepares reports and documents in accordance with departmental procedures.
Prepares site, equipment, and/or materials for recreational activities, facility rentals, and special events. Maintains supply and equipment inventory control. Issues, receives, and oversees the use and care of recreation and/or facility supplies and equipment.
Observes, enforces, and complies with all policies, rules, regulations, laws, and ordinances of the facility, the Department, and the City of Coral Gables.
Maintains order and discipline of facility patrons and ensure that all safety precautions are observed and followed.
Administers basic first aid as required; prepares and completes required paperwork related to accidents and incidents. Attends all staff meetings, trainings, and other functions as required by the Supervisor or Department.
Assists in the maintenance and cleanliness of the facility and equipment.
Performs other related duties as assigned.
Please note that this position is for the Coral Gables Country Club.Candidates must be a minimum of 17 years of age with a high school diploma or equivalent.
One year of customer service experience desired. Previous cash handling experience and certification in an approved first aid and CPR course preferred.
A comparable amount of training or experience may be substituted for the minimum qualifications.The City of Coral Gables is an Equal Opportunity Employer/Drug Free Workplace.
Provides exceptional customer service in person and over the telephone.
Operates a multi-module and global recreation management system including Point of Sale, activity registration, pass management, rental reservations, ticket sales, report processing and etc. Operates a cash register/drawer and perform mathematical calculations.
Handles cash, reconciles deposits, and changes banks; performs end of shift/day reports.
Assists customers in providing information on and processing program registrations, facility rentals, and memberships.
Operates a variety of office equipment including a multi-line telephone system, computer, copy machine and fax machine.
Performs routine clerical duties. Files and archives records; prepares reports and documents in accordance with departmental procedures.
Prepares site, equipment, and/or materials for recreational activities, facility rentals, and special events. Maintains supply and equipment inventory control. Issues, receives, and oversees the use and care of recreation and/or facility supplies and equipment.
Observes, enforces, and complies with all policies, rules, regulations, laws, and ordinances of the facility, the Department, and the City of Coral Gables.
Maintains order and discipline of facility patrons and ensure that all safety precautions are observed and followed.
Administers basic first aid as required; prepares and completes required paperwork related to accidents and incidents. Attends all staff meetings, trainings, and other functions as required by the Supervisor or Department.
Assists in the maintenance and cleanliness of the facility and equipment.
Performs other related duties as assigned.
Please note that this position is for the Coral Gables Country Club.Candidates must be a minimum of 17 years of age with a high school diploma or equivalent.
One year of customer service experience desired. Previous cash handling experience and certification in an approved first aid and CPR course preferred.
A comparable amount of training or experience may be substituted for the minimum qualifications.The City of Coral Gables is an Equal Opportunity Employer/Drug Free Workplace.
Salary : $18
