What are the responsibilities and job description for the SENIOR IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES) position at The City of Houston?
SENIOR IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)
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SENIOR IT PROFESSIONAL - INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)
Salary
77,870.00 - $128,000.00 Annually
Location
611 Walker Street
Job Type
Full Time
Job Number
35358
Department
Houston Information Technology Services
Opening Date
01 / 29 / 2025
Closing Date
2 / 28 / 2025 11 : 59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from : ALL PERSONS INTERESTED
Job Classification : SENIOR IT PROFESSIONAL – INFRASTRUCTURE (ENTERPRISE NETWORK & DATA SERVICES)
Posting Number : 35358
Department : Houston Information Technology Services
Division : ENTERPRISE INFRASTRUCTURE SERVICES
Reporting Location : 611 WALKER
Workdays & Hours : MONDAY – FRIDAY 8 : 00 AM – 5 : 00 PM
- Subject to Change
DESCRIPTION OF DUTIES / ESSENTIAL FUNCTIONS
The Houston Information Technology Services (HITS) Network & Data Services team supports an infrastructure that consists of more than 350 sites spread across the City of Houston. This includes thousands of network devices and multiple datacenters which collectively support the needs of over 20,000 city employees and 23 city departments including mission-critical public safety services. This Senior IT Professional – Infrastructure position is crucial to helping the City of Houston to develop and maintain a robust, resilient, and secure network infrastructure. This position will travel to various sites across the City of Houston.
This position provides technical guidance to the Enterprise Network & Data Services team made up of operations and maintenance analysts, technicians, and / or engineers and requires advanced level technical knowledge in performing analysis / troubleshooting of complex software, hardware, and transmission facilities. The position provides guidance for planning and engineering efforts and test / evaluation programs to include the installation and on-going administration and support of the associated network infrastructure (LAN, MAN, WAN, Cellular, Microwave, Wi-Fi, and Cloud). The Senior IT Professional will assist in the maintenance of complete records of the networks that they support to include network drawings, written descriptions, and equipment configurations.
The candidate will play a role in the overall network architecture, provide technical guidance to junior team members, complete tasks at a high level of technical difficulty, and maintain professional communication with business stakeholders and customers. The Senior IT Professional influences the overall network technology road map, design, and architecture standards. The incumbent will also implement best practices and use knowledge of internal and external technology challenges and opportunities to drive business transformation while addressing risks, limitations, and vulnerabilities.
The position requires familiarity with :
Cisco Routing and Switching Platforms (Catalyst, Nexus, ASR, ISR, etc.)
DMVPN
EIGRP / BGP / OSPF
NX-OS / IOS XE
VPC / VSS
AZURE
AWS tunnels
Direct Connect to DC via Megaport
Meraki
Candidate must successfully pass a CJIS background investigation with the Houston Police Department within 6 months of hire.
WORKING CONDITIONS
The position routinely requires lifting of moderately heavy items, such as routers, switches, or records boxes (up to 40 pounds) and / or stooping, bending, very long periods of walking on rough surfaces on a routine basis and extensive use of a video display terminal.
MINIMUM REQUIREMENTS
EDUCATION
Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.
Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis
EXPERIENCE
At least six (6) years of technology experience supporting IT infrastructure. System-specific technical certifications required. Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement.
System-specific technical certifications may be considered for substitution for 1 year of experience
A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement.
LICENSE
A valid Texas Driver License and compliance with the City of Houston’s policy on driving (AP 2-2).
PREFERENCES
Preferences shall be given to those with the following qualities :
Experience as a Senior Network Engineer / Architect
Expert knowledge of LAN / MAN / WAN ethernet services
Current or former CCNP or CCIE
The following skills are also preferred but not required :
Cisco ACI
Cisco DNAC
Cisco ISE
SD-WAN
VRF / MPLS
Thousand Eyes
Citrix NetScaler
GENERAL INFORMATION
SELECTION / SKILLS TESTS REQUIRED
Department may administer skills assessment test.
SAFETY IMPACT POSITION – Yes
If yes , this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
PAY GRADE : 28
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at : www.houstontx.gov .
To view your detailed application status, please log-in to your online profile by visiting : or call (832) 393-0450 .
If you need special services or accommodations, call (832) 393-0450 . (TTY 7-1-1) . If you need login assistance or technical support call 855-524-5627 .
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include :
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
11 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation / parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Which best describes your education?
High School / GED
Associate degree
Bachelor's Degree
Master's Degree or Beyond
None of the above
Which area of concentration did you obtain your degree?
Information Technology
Computer Science
Management and Information Systems (MIS)
Engineering
Business Administration
My degree is not listed.
I have no degree
How many years of experience do you have supporting IT Infrastructure in an Enterprise IT environment?
Less than 3 years of experience
3 years of experience
4 years of experience
5 years of experience
6 years of experience
7 years of experience
8 years of experience
9 years of experience
10 or more years of experience
I have no technology experience supporting IT infrastructure
How many years of experience do you have designing network security infrastructure systems in an enterprise environment?
Less than 3 years of experience
3 years of experience
4 years of experience
5 years of experience
6 years of experience
7 years of experience
8 years of experience
9 years of experience
10 or more years of experience
I have no technology experience supporting IT infrastructure
How many years of experience do you have as a Firewall Engineer / Analyst / Architect?
Less than 3 years of experience
3 years of experience
4 years of experience
5 years of experience
6 years of experience
7 years of experience
8 years of experience
9 years of experience
10 or more years of experience
I have no experience as a Firewall Engineer / Analyst
Which certification(s) have you held (expired or current)? Check all that apply.
Cisco Certified Technician (CCT)
Cisco Certified Network Associate (CCNA)
Cisco Certified Design Associate (CCDA)
Cisco Certified Network Professional (CCNP)
Certified Information Systems Security Professional (CISSP)
Cisco Certified Internetwork Expert (CCIE)
No certifications
How many years of experience do you have in managing Intrusion Prevention & Detection solutions?
Less than 3 years of experience
3 years of experience
4 years of experience
5 years of experience
6 years of experience
7 years of experience
8 years of experience
9 years of experience
10 or more years of experience
I don't have any experience in managing Network Carrier Vendors
Please describe your experience with both design and the trouble shooting / restoration of complex enterprise class service issues. (See Resume will delay review of your application)
Please provide a list of all valid certifications you currently hold and their validity date(s) ("See Resume" will delay review of your application)
Do you have a valid Texas driver's license or the ability to obtain one within 30 days of selection?
If you have a contract work history, then please provide the paying contractor company you have worked for and the jobsite your serviced. (If no contract works then put N / A)
Required Question
Salary : $77,870 - $128,000
