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Arcade Customer Support Specialist

The Claw Factory
Edmond, OK Full Time
POSTED ON 12/12/2024
AVAILABLE BEFORE 2/8/2025

Job Description:
Join our fun and energetic team! We’re looking for reliable and enthusiastic individuals who enjoy helping people and may have a passion for claw machine games. As a team member, you’ll assist customers, maintain the store, manage inventory, and operate the POS system. This is a great opportunity for those eager to learn and grow in a dynamic environment. We offer competitive pay, employee benefits, and ample opportunities for growth!

Key Responsibilities:
* Provide friendly assistance to customers and offer customized instructions on using machines as needed
* Troubleshoot machine issues and report them to the technical team
* Monitor inventory levels and restock items as needed
* Operate the POS system efficiently
* Maintain a clean and organized environment

Requirements:
* High school diploma or equivalent
* Strong communication skills
* Problem-solving skills with patience
* Friendly and passionate about helping others
* Eager to learn new things
* Basic technical knowledge and machine maintenance skills are a plus
* Ability to work flexible hours is a plus

Benefits:
* Competitive hourly wage
* Employee discounts and free game credits
* Fun and energetic work environment
* Opportunities for growth and promotion

The Claw Factory is located at 3325 S Blvd, Suite 187, Edmond, OK

We’re excited to meet you! Submit your resume today to join our amazing team!

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Flexible schedule
  • On-the-job training

Application Question(s):

  • Please list the three characteristics that best describe your personality.

Experience:

  • customer service or related: 1 year (Preferred)

Ability to Commute:

  • Edmond, OK 73013 (Required)

Work Location: In person

Salary : $15 - $18

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