What are the responsibilities and job description for the Coffee Shop Manager position at The Coffee Grinder LLC?
Overview
We are seeking a dedicated and passionate Coffee Shop Manager to lead our team and ensure a welcoming atmosphere for our customers. The ideal candidate will possess strong leadership skills and a commitment to exceptional customer service. This role involves overseeing daily operations, managing staff, waiting on customers and ensuring the highest standards of quality and hospitality.
Manage daily operations of the coffee shop, ensuring smooth workflow and efficiency.
- Lead, train, and develop staff to provide outstanding customer service.
- Foster a positive work environment that encourages teamwork and collaboration.
- Oversee inventory management, including ordering supplies and maintaining stock levels.
- Implement food safety protocols to ensure compliance with health regulations.
- Utilize Square POS system for efficient order processing and sales tracking.
- Engage with customers to enhance their experience and address any concerns or feedback.
- Create schedules for staff and ensure adequate coverage during peak hours.
- Monitor financial performance and assist in budgeting processes.
- Work cohesively with staff, manager & owner.
- Knowledgeable of current trends and offer creative ideas on how to build customer interest/engagement.
Requirements
- Previous experience in a management role in the food/beverage industry required, preferably in a coffee shop.
- Strong team management skills with the ability to motivate and inspire staff.
- Knowledge of coffee preparation techniques, barista experience.
- Excellent customer service skills with a focus on hospitality.
- Familiarity with Square POS or similar point-of-sale systems is preferred.
- Basic computer skills.
- Basic knowledge of social media (Instagram, TikTok, etc.)
- Understanding of food safety standards and best practices.
- Availability to work flexible hours, including weekends and holidays are required.
- Food Service Safety Certification
If you possess the required qualifications, we invite you to apply for the position of Coffee Shop Manager. Please submit your resume outlining your relevant job experience.
Start times 530/6/630AM until approx 2PM (may vary).
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Warwick, RI 02888 (Required)
Ability to Relocate:
- Warwick, RI 02888: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25