What are the responsibilities and job description for the Coveside Market Evening Team Lead position at The Colony Hotel?
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Location Description:
Responsibilities include, but not limited to-
Expectations:
Qualifications:
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Welcome to The Colony Hotel in the picturesque setting of Maine, proudly part of the Pyramid Global Hospitality portfolio. Offering 110 charming guest rooms and 10,000 sq ft of versatile meeting space, The Colony Hotel is more than just a place to stay—it's a coastal retreat that seamlessly integrates comfort with career opportunities. Nestled along the scenic coastline of Maine, The Colony Hotel embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Colony Hotel, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique charm of Maine while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development amidst the coastal beauty of Maine!
Overview:
The primary role of the Coveside Market evening team lead will be to take responsibility for the market between the hours of 2:30-8:00. Acting as the manager on duty, the evening team lead will ensure all operations proceed as normal during these hours. Ensuring all standards are met, and closing procedures are performed thoroughly, and correctly. It will be expected to be skillful in all the roles of a barista. The evening team lead will work together with 1 other employee in the evening hours.
Responsibilities include, but not limited to-
- Ensuring all products are made to the same standard.
- Ensuring all basic operations occur like restocking shelves, cleaning, and customer service.
- Ensuring all closing procedures are properly, thoroughly executed.
- Communicating any observations, questions, problems, and general info to the manager.
- Providing an excellent example of customer service and teamwork
- Task delegation
- Managing time
- Handling any customer complaints or issues
Expectations:
- Heightened sense of personal appearance
- Ability to work independently and responsibly
- Proper communication
- Excellent customer service and teamwork
- Ability to delegate tasks
- Expertise in all tasks of a barista like making coffees, handling transactions, and keeping the market clean and stocked.
Qualifications:
- Prior food service experience
- Prior customer service-related experience
- 21 years of age or older
Salary : $20 - $21
