What are the responsibilities and job description for the Coveside Market Supervisor position at The Colony Hotel?
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Location Description:
Responsibilities include, but not limited to-
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Overview:
Coveside Market Supervisor: $23/hr
The role of the Coveside Market Supervisor is to assist the manager in leading, training, and operating the market and it’s team of baristas. The Supervisor is to assist with inventory management, managing the cash drawer, implementing new products/processes, communicating to team/hotel management, and opening/closing the market. It will be expected to be skillful in all the roles of a barista.
Responsibilities include, but not limited to-
- Assist in training and leading staff, especially on days where the supervisor is the manager on duty.
- Assist in inventory management.
- Assist in implementing new processes and products, but not in the creation of them.
- Handling customer complaints and issues, especially on days where the supervisor is the manager on duty.
- Leading by example, displaying excellent customer service and teamwork.
- Making sure the cash drawer is always sufficiently stocked.
- Assist in communicating to hotel management.
- Assist in, and handle alone, projects handed down by the manager.
- Communicating effectively with the manager in regards to staff, shop needs, anything that may have happened on days supervisor is MOD, and general info regarding market operations.
- Assist in coordination with kitchen and hotel management, bringing supplies and materials to and from the market and hotel as needed, learning the hotel grounds.
Expectations:
- Heightened sense of personal appearance
- Leadership skills
- Communication skills
- Ability to lead operations
- Ability to be friendly and cooperative with all team members
- Practicing proper coordination with hotel management and kitchen
- Proper task delegation
- Organization of responsibilities and tasks
- Managing time well
- Expertise in all tasks of a barista like making coffees, handling transactions, and keeping the market clean and stocked.
- Prior experience in food service
- Prior experieince in customer service-related roles
- Prior management experience
- 21 years of age or older
Salary : $21 - $23
