What are the responsibilities and job description for the Collections Specialist position at The Colwell Law Group?
The Colwell Law Group LLC is a fast-paced, rapidly growing law firm with multiple class-A locations in the Albany, Saratoga, and Syracuse, NY, areas. The firm specializes in helping individuals and families dealing with divorce and child custody disputes lead better lives. Utilizing decades of combined legal experience in negotiating and trying cases helps to ensure that the firm’s clients' best interests are served. The firm’s depth of knowledge of the courts and the law allows it to function as an effective advocate who can help secure the best possible outcome in a wide variety of family law matters.
At the firm, the Billing & Collections Specialist is responsible for managing the financial aspects of client accounts. The duties typically include generating and sending invoices to clients for legal services rendered, tracking payments, and following up on outstanding balances. They may also manage inquiries regarding billing matters from clients and internal staff, reconcile accounts, and escalate issues with delinquent accounts when necessary. Additionally, the specialist may assist in preparing financial reports and collaborating with attorneys to ensure accurate and timely billing practices, contributing to the firm's financial health and client satisfaction.